Author Topic: Troubleshooting Guide  (Read 48510 times)

0 Members and 2 Guests are viewing this topic.

Re: Troubleshooting Guide
Thanks for the help, i had to wait for about 20 minutes. Installation and starting the game worked without problems.

Unfortunatly now the game crashes very often. It appeared in the transport escort mission for the first time. The error log shows an access violation. Don't know what this means.

wcsaga caused an Access Violation in module atioglxx.dll at 001b:6914f966.
Exception handler called in FreeSpace 2 Main Thread.
Error occurred at 4/9/2007 01:04:16.
C:\Programme\Wing Commander Saga Prologue\wcsaga.exe, run by xxx.
1 processor(s), type 586.
768 MBytes physical memory.
Read from location 00000000 caused an access violation.

Registers:
EAX=00000000 CS=001b EIP=6914f966 EFLGS=00010282
EBX=03d0d000 SS=0023 ESP=0012f870 EBP=03d0d000
ECX=00000003 DS=0023 ESI=03d580b8 FS=003b
EDX=00000000 ES=0023 EDI=03d57f78 GS=0000
Bytes at CS:EIP:
8b 10 b4 00 00 74 1b 8d 96 f8 26 00 00 52 8d 86
Stack dump: ..........................

Is this about my graphic card, at first i thought it was a sound problem, cause the sound was kind of hanging/repeating? RAM Testing showed no errors.

Tom

 

Offline gevatter Lars

  • Another wingnut
  • Moderator
  • 213
    • http://gevatter_lars.tripod.com/
Re: Troubleshooting Guide
atioglxx.dll
I would say you got an ATI card? I heard that some ATI drivers have problem with opengl. Maybe that causes a problem.
"Yes! That is my plan, and I see nothing wrong with it. I figure that if I stick to a stupid strategy long enough it might start to work."
 - comment to "Robotech: The Masters"

 

Offline Wanderer

  • Wiki Warrior
  • 211
  • Mostly harmless
Re: Troubleshooting Guide
First are you running DirectX, if you are then use the launcher to switch over to OpenGL and try again.. Otherwise...

When does the error appear? On the mission load? During the mission?

Do you have debug build? If you do run it and then search for fs.log or fs2_open.log named files from the FreeSpace direcory and from the data directory. Copy paste the contents as described here
Do not meddle in the affairs of coders for they are soggy and hard to light

 
Re: Troubleshooting Guide
There is OpenGl in the video settings and the game crashes/freezes during the missions often with the latest sound effect repeating.
Quote
Do you have debug build? If you do run it and then search for fs.log or fs2_open.log named files from the FreeSpace direcory and from the data directory. Copy paste the contents as described here
I don't know if i have one, the launcher shows no debug build button or something like that?

Quote
I would say you got an ATI card? I heard that some ATI drivers have problem with opengl. Maybe that causes a problem.
Are there other drivers i can use?

PC is Athlon2000+, AtiX700 256MB, 768MB Ram, WinXP, Soundonboard

Thx and regards from Tom

 

Offline gevatter Lars

  • Another wingnut
  • Moderator
  • 213
    • http://gevatter_lars.tripod.com/
Re: Troubleshooting Guide
Since I have an Nvidia I can't tell. I think ATI is also more or less regular releasing updates for their products. Maybe you should visit the ATI homepage and search their for updated drivers.
"Yes! That is my plan, and I see nothing wrong with it. I figure that if I stick to a stupid strategy long enough it might start to work."
 - comment to "Robotech: The Masters"

 
Re: Troubleshooting Guide
it's been a long day/week/month/any and all of the above, so i may just be missing something here, but i get to the first training mission and the framerate slows down instantly and i get weird pops and jumps in the sound.  i disabled the sound to see if that was the problem, but it wasnt.  and i've installed the asteroid performance fix.

any ideas?

 

Offline Tolwyn

  • The Admiral
  • Administrator
  • 214
  • Ridiculously Old Fraud
    • Wing Commander Saga
Re: Troubleshooting Guide
I've never heard of such a problem. The best bet would be to post here.
Wing Commander Saga: A Legend Is Reborn | WingCenter
 
Tolwyn’s reputation for risk taking with other people’s lives was considered  to understate the facts. The admiral’s willingness to sacrifice anyone or anything to achieve his objectives had long been lauded in the popular press. He was “the man who got things done”.- Colonel Blair

No errors, no random CTDs, just pure fun and proof of why getting hit with missiles is a bad thing.
-WC Saga's beta tester


Report Wing Commander Saga bugs with Mantis

 
Re: Troubleshooting Guide
Since I have an Nvidia I can't tell. I think ATI is also more or less regular releasing updates for their products. Maybe you should visit the ATI homepage and search their for updated drivers.

Problem found, drivers are ok but when i opened my pc, there was a lot of dust everywhere, too much for my gpu.  :eek2: The gpu was just overheating, now after some cleaning temp. decreased about 10°C.  :rolleyes:

Played the missions, liked them all and i'm looking forward to the full game.  :)

Regards Tom

 

Offline Tolwyn

  • The Admiral
  • Administrator
  • 214
  • Ridiculously Old Fraud
    • Wing Commander Saga
Re: Troubleshooting Guide
you should also try the autopilot demo. Althrough the scripts we used there have been updated since, it gives a pretty good idea how the final product will look like :)
Wing Commander Saga: A Legend Is Reborn | WingCenter
 
Tolwyn’s reputation for risk taking with other people’s lives was considered  to understate the facts. The admiral’s willingness to sacrifice anyone or anything to achieve his objectives had long been lauded in the popular press. He was “the man who got things done”.- Colonel Blair

No errors, no random CTDs, just pure fun and proof of why getting hit with missiles is a bad thing.
-WC Saga's beta tester


Report Wing Commander Saga bugs with Mantis

 
Re: Troubleshooting Guide
I've never heard of such a problem. The best bet would be to post here.

ran into the same problem with the beyond the red line demo.  figured it might be the graphics (i'm on a laptop after all) and turned it down to 16-bit.  fixed btrl, tried the same with wcs.  still had the same problem, but i just tested the opening part of the first mission, so it might be due to the fact that it starts you off inside the hanger.  when i get back from class/work i will see if it works once i launch.

 
Re: Troubleshooting Guide
Hey guys, just downloaded WCS but when i get to the pilot create screen and i enter a name it comes up with an error stating that i don't have enough diskspace to create a profile, Retry, Ignore and Quit. I've had quick look around the forum but couldn't find anything to help, you guys know what i should do? Thanks! REALLY looking forward to getting into this ^_^

 

Offline Tolwyn

  • The Admiral
  • Administrator
  • 214
  • Ridiculously Old Fraud
    • Wing Commander Saga
Re: Troubleshooting Guide
you will need to create single folder inside the players folder manually. Also check whenever or not thoese two folders are write protected.
Wing Commander Saga: A Legend Is Reborn | WingCenter
 
Tolwyn’s reputation for risk taking with other people’s lives was considered  to understate the facts. The admiral’s willingness to sacrifice anyone or anything to achieve his objectives had long been lauded in the popular press. He was “the man who got things done”.- Colonel Blair

No errors, no random CTDs, just pure fun and proof of why getting hit with missiles is a bad thing.
-WC Saga's beta tester


Report Wing Commander Saga bugs with Mantis

 
Followed your procedure for sound. Still no sound.

 
Ok, it miraculously started working.  :confused:

The game is running great, however the missiles are ridiculously powerful. I went from 100% health, full shields, full armor to dead in one hit after I took out a pirate capship with one. ONE torpedo. What the deuce?

 

Offline Tolwyn

  • The Admiral
  • Administrator
  • 214
  • Ridiculously Old Fraud
    • Wing Commander Saga
You are either playing at the hard mode or your shields were severely weakened. Even then it is very unlikely that a single missile could score a kill. :)
Wing Commander Saga: A Legend Is Reborn | WingCenter
 
Tolwyn’s reputation for risk taking with other people’s lives was considered  to understate the facts. The admiral’s willingness to sacrifice anyone or anything to achieve his objectives had long been lauded in the popular press. He was “the man who got things done”.- Colonel Blair

No errors, no random CTDs, just pure fun and proof of why getting hit with missiles is a bad thing.
-WC Saga's beta tester


Report Wing Commander Saga bugs with Mantis

 

Offline Boozer

  • 21
Hi folks,

first of all, thank you very much for keeping Wing Commander alive.

But I got problems with the OpenAL stuff.Though I followed your advices in first post ( copying *.dll files directly in the game directory) I always get the message " OpenAL 1.1 or newer is required for proper ... Please install ... available at ... and try to start the programm again later "
Then the game starts without sound.

I got Onboard sound AC97 (the one from the NForce 2 chipset), does this may cause the problem?

Best regards
Boozer

 

Offline Tolwyn

  • The Admiral
  • Administrator
  • 214
  • Ridiculously Old Fraud
    • Wing Commander Saga
shouldn't cause any problems. Have you tried the troubheshooting advice from the first post?
Wing Commander Saga: A Legend Is Reborn | WingCenter
 
Tolwyn’s reputation for risk taking with other people’s lives was considered  to understate the facts. The admiral’s willingness to sacrifice anyone or anything to achieve his objectives had long been lauded in the popular press. He was “the man who got things done”.- Colonel Blair

No errors, no random CTDs, just pure fun and proof of why getting hit with missiles is a bad thing.
-WC Saga's beta tester


Report Wing Commander Saga bugs with Mantis

 

Offline Boozer

  • 21
Yes, i copied both files

 

Offline Jeff Vader

  • The Back of the Hero!
  • 212
  • Bwahaha
You sure that you have OpenAL version 1.1 or newer? If you don't, you can get it from a couple of locations, like openal.org or the Useful stuff for FSO link in my sig.
23:40 < achillion > EveningTea: ass
23:40 < achillion > wait no
23:40 < achillion > evilbagel: ass
23:40 < EveningTea > ?
23:40 < achillion > 2-letter tab complete failure

14:08 < achillion > there's too much talk of butts and dongs in here
14:08 < achillion > the level of discourse has really plummeted
14:08 < achillion > Let's talk about politics instead
14:08 <@The_E > butts and dongs are part of #hard-light's brand now
14:08 <@The_E > well
14:08 <@The_E > EvilBagel's brand, at least

01:06 < T-Rog > welp
01:07 < T-Rog > I've got to take some very strong antibiotics
01:07 < achillion > penis infection?
01:08 < T-Rog > Chlamydia
01:08 < achillion > O.o
01:09 < achillion > well
01:09 < achillion > I guess that happens
01:09 < T-Rog > at least it's curable
01:09 < achillion > yeah
01:10 < T-Rog > I take it you weren't actually expecting it to be a penis infection
01:10 < achillion > I was not

14:04 < achillion > Sometimes the way to simplify is to just have a habit and not think about it too much
14:05 < achillion > until stuff explodes
14:05 < achillion > then you start thinking about it

22:16 < T-Rog > I don't know how my gf would feel about Jewish conspiracy porn

15:41 <-INFO > EveningTea [[email protected]] has joined #hard-light
15:47 < EvilBagel> butt
15:51 < Achillion> yes
15:53 <-INFO > EveningTea [[email protected]] has quit [Quit: http://www.mibbit.com ajax IRC Client]

18:53 < Achillion> Dicks are fun

21:41 < MatthTheGeek> you can't spell assassin without two asses

20:05 < sigtau> i'm mining titcoins from now on

00:31 < oldlaptop> Drunken antisocial educated freezing hicks with good Internet == Finland stereotype

11:46 <-INFO > Kobrar [[email protected]] has joined #hard-light
11:50 < achtung> Surely you've heard of DVDA
11:50 < achtung> Double Vaginal Double ANal
11:51 < Kobrar> ...
11:51 <-INFO > Kobrar [[email protected]] has left #hard-light []

 

Offline Boozer

  • 21
Definitly got OpenAL 1.1 from openal.org
Installer doesn´t need much time, but says installation complete.

And the files are inthe system32 directory ( and in the game directory too )
It´s a bit strange