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Author Topic: BSOD on first mission  (Read 3494 times)

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Offline playfu1510

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BSOD on first mission
on: September 20, 2012, 05:16:43 am
I have a problem, where I can start up the game, and get as far as the loading screen for the first mission briefing, and I once even got as far AS the briefing; however, once it gets to that point, my computer spits out a BSOD... I'm running an AMD x6, 8 gb of ram, with good cooling, and a HD 6950... So I don't think that it is the hardware side of the equation... This looks like a really fun game, if only I could get it to work.

Thanks for the help! ^_^
 

Offline karajorma

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Re: BSOD on first mission
Reply #1 on: September 20, 2012, 05:41:03 am
Are you running with the latest drivers for your graphics card?
Karajorma's Freespace FAQ. It's almost like asking me yourself.

[ Diaspora ] - [ Seeds Of Rebellion ] - [ Mind Games ]
 

Offline playfu1510

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Re: BSOD on first mission
Reply #2 on: September 20, 2012, 01:47:13 pm
Just updated them yesterday to the newest ones...
 

Offline jr2

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Re: BSOD on first mission
Reply #3 on: September 20, 2012, 01:59:16 pm
What does the BSOD say?  Does it mention a file(s)?
 

Offline playfu1510

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Re: BSOD on first mission
Reply #4 on: September 20, 2012, 02:06:16 pm
Took a picture actually! portcls.sys is what it says it is...
 

Offline jr2

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Re: BSOD on first mission
Reply #5 on: September 20, 2012, 02:32:51 pm
Intel AC 97 integrated sound driver.  I suggest updating it.
 

Offline playfu1510

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Re: BSOD on first mission
Reply #6 on: September 20, 2012, 02:59:59 pm
I'm looking on my mobo manufacturers' website for my specific mobo, and the driver hasn't been updated in over a year... unless you mean a different one...
 

Offline playfu1510

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Re: BSOD on first mission
Reply #7 on: September 20, 2012, 03:21:45 pm
Actually I think that I don't even have the AC97 driver, since the mobo manufacturer has the "Realtek Function driver for Realtek Azalia audio chip" driver instead... unless I'm confused and that IS it... in which case, it hasn't been updated since 2011/07/08...
 

Offline jr2

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Re: BSOD on first mission
Reply #8 on: September 20, 2012, 04:02:25 pm
What's your mobo make and model?

https://www.google.com/search?q=portcls.sys+bsod
 

Offline playfu1510

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Re: BSOD on first mission
Reply #9 on: September 20, 2012, 04:05:31 pm
I have a Gigabyte GA-880GA-UD3H (rev. 3.1). Link to download page: http://www.gigabyte.us/products/product-page.aspx?pid=3789&dl=1#driver
 

Offline jr2

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Re: BSOD on first mission
Reply #10 on: September 20, 2012, 04:25:39 pm
OS? and is it x86 (32-bit) or x64 (64-bit)?
 

Offline playfu1510

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Re: BSOD on first mission
Reply #11 on: September 20, 2012, 04:27:52 pm
64 bit Windows 7 Professional.
 

Offline jr2

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Re: BSOD on first mission
Reply #12 on: September 20, 2012, 04:56:03 pm
Are there any updated audio drivers available in Windows Update? 
 

Offline playfu1510

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Re: BSOD on first mission
Reply #13 on: September 20, 2012, 04:58:55 pm
Unless they updated this morning, I have everything updated :P I had installed a bunch of updates yesterday, and all of the ones for windows update. I used Secunia PSI to update most of the stuff...
 

Offline jr2

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Re: BSOD on first mission
Reply #14 on: September 20, 2012, 05:02:33 pm
Hmm.  I wonder if you have a manufacturer version of OpenAL installed.  Can you check if you have ct_oal.dll or nvopenal.dll present on your system?  I'd recommend using VoidTool's Everything to search, it's lightning fast.
 

Offline playfu1510

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Re: BSOD on first mission
Reply #15 on: September 20, 2012, 05:10:49 pm
I have 4 ct_oal.dll, one in sysWOW64, one in Sys32, and two for my sound card. No nvopenal.dll though...
 

Offline jr2

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Re: BSOD on first mission
Reply #16 on: September 20, 2012, 05:51:16 pm
Based on reading this in the FSO FAQ, I think those need to be deleted.. put them in the Recycle Bin to be sure though. 

Restart after, BTW
 

Offline playfu1510

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Re: BSOD on first mission
Reply #17 on: September 20, 2012, 05:59:15 pm
so remove ct_oal.dll from sys32? and then replace it with the downloaded OpenAL? Would this cause any sort of problem with the computer actually working? Cuz we have all heard the "DELETE SYS32 LOL" story...
 

Offline jr2

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Re: BSOD on first mission
Reply #18 on: September 20, 2012, 06:07:19 pm
remove ct_oal from all places in your system to recycle bin.  If it FUBARs your system (I don't think it will), start in safe mode, open recycle bin, restore the files to their location.

EDIT: you might have to re-install OpenAL after.  if that doesn't fix the BSOD, next delete OpenAL32.dll and wrap_oal.dll and re-install OpenAL again.
« Last Edit: September 20, 2012, 06:12:19 pm by jr2 »
 

Offline playfu1510

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Re: BSOD on first mission
Reply #19 on: September 20, 2012, 11:15:23 pm
Before I do that, I'm gonna try to re install the game, and re apply the patch... Doubt that it will help, but I'd rather do that, than mess with sys32 :P
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