Hard Light Productions Forums
General FreeSpace => FreeSpace & FreeSpace Open Support => Topic started by: Exuma on April 13, 2020, 10:35:34 am
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Hey folks, first time here. Bought the game on steam, tried basically all methods to install FSO. FSOInstaller crashed on startup first. Then I tried wxlauncher method which also crashed on startup. Lastly I tried the most user friendly method Knossos after a clean reinstall of the base game from Steam. When I started the retail version from the home tab, to my suprise it crashed again. The general windows error message shows this,
Problem signature:
Problem Event Name: APPCRASH
Application Name: fs2_open_19_0_0_x64_AVX.exe
Application Version: 19.0.0.0
Application Timestamp: 5e2c8f24
Fault Module Name: atio6axx.dll
Fault Module Version: 22.19.171.1024
Fault Module Timestamp: 595c11d4
Exception Code: c0000005
Exception Offset: 0000000000e87d30
OS Version: 6.3.9600.2.0.0.768.100
Locale ID: 1033
Additional Information 1: f2c7
Additional Information 2: f2c70826153172b1b59538bd8beb6169
Additional Information 3: a2b1
Additional Information 4: a2b1dcca22d5be400429f59abb019455
I didn't know if this is enough so I did the quick debug from Knossos client as it is stated in the FAQ. Here is the log:
https://fsnebula.org/log/5e9485a2cb0d3321b0c98640
I don't know what went wrong, even the most straightforward method, Knossos, didn't seem to help me. It basically shows me a brief black screen then instantly crashes. FYI, all my installation folders are outside of ProgramFiles in the root C drive if that changes anything.
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I wonder if it's a video card issue. R7s are pretty low-end, right? Or are they amazing and I'm just a dumbo?
-mod FS2
Is this normal? Running the game as a mod of itself? Seems suspicious...is this how Knossos handles loading retail data?
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Turns out downloading atio6axx.dll and putting it to the base folder solved all the issues. Oh well it was easy.