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hi,
i dont like symantec too, but maybe you was to fast to formate your harddrive.
i dont want to make you cry, but if you have in the future the same problem, then its better you know it.
if you have windows XP / 2000 you had start from the cd and theres a repairer which check if all nessacry files of windows there or are the right version.
the second thing is a repair installation.
there installed the installer windows over the other windows and save all settings, the only thing is there you have to reinstall the drivers and updates.
with older systems is there a way too, like win9x, but this is more difficault.
Mehrpack
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The windows repair tool only works if the cd's are the windows exe type. some companies like mine ( Emachine) give you a set of 2 cd that have images burnt onto them, theres no windows files when you look on the disks, but when you run setup theres Norton Ghost, that instals windows XP, and trust me from experience, Norton Ghost is harder to get off a computer than a rootkit from Sony.