Announcements > Getting Started

IMPORTANT: Registration issues

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MatthTheGeek:
An Error Has Occurred!  The user ______ with Email ______ is a Spam, please contact forum administrator.

Are you in this case, but can't find how to contact an administrator ?

Do not worry, we know about this issue !

Our spam filter is a bit overzealous at times and solutions are being discussed.

In the meantime, you can seek for help on our IRC channels, which can be accessed by browser and require no registration.

Links: #hard-light , #freespace

The users frequenting these channels should be able to point you to an admin, or let a post on the forum in your place, for admins to see it later and resolve the issue.

Admins are able and willing to help people experiencing issues with registrations. Do not give up!

Be sure to provide the exact username you tried to register with.

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