Hard Light Productions Forums

Off-Topic Discussion => General Discussion => Topic started by: redsniper on February 04, 2005, 07:25:06 pm

Title: monitor issues
Post by: redsniper on February 04, 2005, 07:25:06 pm
okay so, I've had this nice 19" monitor (a Viewsonic a90f+ to be exact) for less than a year and now it doesn't work. It's normally just blank, but if I turn it off and then back on it will show a picture for a few seconds. However what happens is the picture is slowly shrinking and flickering when I turn it back on. After it shrinks it expands, goes out of focus and fades to black, where it stays until I turn it off and back on again. Now hopefully it's still under warranty and I'll be able to get a new one, but it should work fine because it's new! The crappy 6 year old monitor I'm using right now works just fine! :hopping: so what the heck's wrong with my new one?
Title: monitor issues
Post by: MatthewPapa on February 04, 2005, 07:28:56 pm
Did it get hit by a lightning storm by any chance? That will do it to a moniter...
Title: monitor issues
Post by: redsniper on February 04, 2005, 07:31:42 pm
no, no nothing like that. It just out of the blue stopped working.
Title: monitor issues
Post by: mitac on February 04, 2005, 07:46:53 pm
http://www.viewsonic.com/support/warranty.htm

Hmm. Looks like your monitor only has a one year warranty. You'd better hurry.
Title: monitor issues
Post by: redsniper on February 04, 2005, 07:53:18 pm
Yeah, I know. I can't find the receipt though so I think I'm screwed. I'd just like to know what could possibly cause this. Could it be the power supply having issues?
Title: monitor issues
Post by: redsniper on February 04, 2005, 11:32:40 pm
:arr: ph33r the midnight bump!
Title: monitor issues
Post by: Cobra on February 05, 2005, 12:14:44 am
hmm. tell me what system and all that you have. and what do you have it plugged into? (don't bludgeon me, just asking ;))
Title: monitor issues
Post by: Swamp_Thing on February 05, 2005, 01:59:07 am
You could check the refresh rate. Some monitors won´t handle a too high or low refresh rate. 85hz is the max for me. And you could reset to factory settings, maybe the visual settings got screwed.
Title: monitor issues
Post by: mitac on February 05, 2005, 04:17:57 am
Adding to what Swamp said - maybe you had the monitor running at a too high refresh rate over a long time? This *could* cause damage, though it should not happen any more these days.
Title: monitor issues
Post by: redsniper on February 05, 2005, 09:02:55 am
I did keep it on a high refresh rate, but it's a modern monitor and it showed absolutely no signs of anything being wrong until just totatlly FUBARing yesterday. :sigh: I don't mind getting a new one I just wish I knew why it broke.
Title: monitor issues
Post by: Darkage on February 05, 2005, 11:57:11 am
It's proberly a CXA or TDA IC that is fubared because in modern monitors they don't cool the  All in one IC's to keep the costs down.

You could try to warm it up with a hair dryer for about 5/6 minutes and see if it functions properly then.  Most of those type of errors react to Thermal changes.
Title: monitor issues
Post by: Swamp_Thing on February 05, 2005, 12:28:20 pm
Quote
Originally posted by redsniper
I did keep it on a high refresh rate, but it's a modern monitor and it showed absolutely no signs of anything being wrong until just totatlly FUBARing yesterday. :sigh:


That´s usually how it works, isn´t it? Everything works fine until one day it just goes *crash*!. :p
Depending on how high you kept the refresh rate, i think we might have found the culprit. The thing is, lots of people think that running the monitors at a high rate gives them better visual performance. And to an extent that´s true, but there´s no point in running a monitor at 100+hz since the human eye can´t see the diference. 85hz is more than enough.
Title: monitor issues
Post by: mitac on February 05, 2005, 12:43:28 pm
Uhm, honestly said, I notice the difference between 80 and 100. But that may be my graphics card. ;)
Title: monitor issues
Post by: Swamp_Thing on February 05, 2005, 01:01:20 pm
Quote
Originally posted by mitac
Uhm, honestly said, I notice the difference between 80 and 100. But that may be my graphics card. ;)


80hz means 80 frames per second.  I seriously doubt you could see any diference in performace from 80fps to 100fps.
We are not talking of how fast a game runs or how fast a graphics card displays a frame, we are talking about how fast the monitor displays a complete frame.
Ever seen a PC monitor on video?  You can see the refresh lines on the screen, coming down. That´s because a video camera captures video at a faster speed than the monitor refreshes, wich allows you to actually see the scan lines. That´s what we are talking about here. Not a game´s fps.
Title: monitor issues
Post by: mitac on February 05, 2005, 01:15:48 pm
Quote
Originally posted by Swamp_Thing

That´s what we are talking about here. Not a game´s fps.


So am I, thank you. :p I see that difference between 80 and 100 hz. Either I'm gifted or have a very strong imagination. Who knows. ;)

On topic - is it common that hardware has so short warranty in the US? I recently returned my monitor for repairs under warranty, it was almost three years old.
Title: monitor issues
Post by: Grey Wolf on February 05, 2005, 01:22:51 pm
I'm assuming there are no problems with 85 Hz, right? Just asking, as my monitor only runs happily at 60 Hz and 85 Hz, and it's much more comfortable keeping it at 85 Hz.
Title: monitor issues
Post by: mitac on February 05, 2005, 01:42:17 pm
No, GW, that's no problem. The refresh rates offered depend on your graphics card, which can easily be uneven numbers. It just should not exceed the monitor's maximum frequency, which is based on its horizontal frequency and the resolution you're running at. Modern monitors shut down in case you're setting the vertical frequency at a too high value.
Title: monitor issues
Post by: Flaser on February 05, 2005, 03:51:58 pm
Quote
Originally posted by Swamp_Thing


80hz means 80 frames per second.  I seriously doubt you could see any diference in performace from 80fps to 100fps.
We are not talking of how fast a game runs or how fast a graphics card displays a frame, we are talking about how fast the monitor displays a complete frame.
Ever seen a PC monitor on video?  You can see the refresh lines on the screen, coming down. That´s because a video camera captures video at a faster speed than the monitor refreshes, wich allows you to actually see the scan lines. That´s what we are talking about here. Not a game´s fps.


You are wrong on the video issue Swamp_Thing.
TV and VHS/DVD video is 50 hertz, while PC is 60 to 120 Hz.
The problem is that by doing 60 Hz, the camera's fps won't properly match the monitors.

As for too high hertz setting - that's bull****. Yes it takes a toll on the monitor, since it will operate at a higher performance. However nowadays monitors won't operate if you try to force them to.

The ones I saw all wrote - outside horizontal refresh rate OR refresh rate not supported in this resolution.
I have a Phillps Brillance 109P, and I've been running it at 100-120Hz non-stop for the last 5 years.

Another thing: The reason why you should use at least 75-85Hz refreash rate is that the higher the flicker rate, the less the monitor will directly aggravate your nervous system.
If I sit down to a system with 60Hz (default) refreash rate I get headaches witing 10 minutes. It won't "look" better, but try looking at the monitor with your peripheral vision (look "next to it") - the difference will be immediaterly apparent.

Beside a fried IC it is possible that some high-voltage equipment or a surge in the powersource knocked off the calibration of your monitor.
Howevere AFAIS Darkage may tell you the likelyness of that.

...and no I've never seen a case where monitor allowed itself to be harmfully overdriven.
Title: monitor issues
Post by: karajorma on February 05, 2005, 05:41:30 pm
I've never quite understood why a 60Hz monitor causes eyestrain and headaches when a 50Hz TV set doesn't.
Title: monitor issues
Post by: redsniper on February 05, 2005, 10:07:42 pm
well, I was just looking at the official specs, which say it can't handle 100Hz @ 1152*864, which is how I was running it. However, Flaser seems pretty sure that that couldn't be the cause. So, I guess I'll try Darkage's hairdryer trick (although I'll feel silly doing it).
EDIT: what part am I trying to warm up exactly?
Title: monitor issues
Post by: Cobra on February 05, 2005, 10:45:55 pm
the screen :p
Title: monitor issues
Post by: redsniper on February 05, 2005, 10:52:27 pm
I mean what part of the monitor. I suspect the back end of it but I'm not sure. I know what the monitor is, I'm not gonna blow dry my speakers or anything. :rolleyes:
Title: monitor issues
Post by: Cobra on February 05, 2005, 10:57:06 pm
i know, just kiddin' ya.
Title: monitor issues
Post by: redsniper on February 05, 2005, 10:59:50 pm
if you don't have anything helpful to say just don't post in this thread please.
WTF do CXA, TDA, and IC stand for?
edit: whoa, palindrome postcount
Title: monitor issues
Post by: Grey Wolf on February 05, 2005, 11:54:25 pm
IC is integrated circuit, not sure of the rest though.
Title: monitor issues
Post by: redsniper on February 06, 2005, 12:04:30 am
so do I warm up the back end of it or what?
Title: monitor issues
Post by: Swamp_Thing on February 06, 2005, 08:28:29 am
Just to clear my mind on this, is "Viewsonic" the model or brand? Either way i´ve never heard of such monitors, wich could present a possible explanation. Low quality is usually = to frequent problems. The key word here being "usually".

And somehow i don´t think blowdrying your monitor is gonna solve that much. Unless it is covered in ice, that is...
Title: monitor issues
Post by: Swamp_Thing on February 06, 2005, 08:32:09 am
Quote
Originally posted by Flaser

If I sit down to a system with 60Hz (default) refreash rate I get headaches witing 10 minutes. It won't "look" better, but try looking at the monitor with your peripheral vision (look "next to it") - the difference will be immediaterly apparent.
 


Sorry, but i don´t see a bit of diference. Maybe it´s a pertinent thing to certain monitors, because mine doesn´t do that. I just tried it, twice.
My monitor is a Sony Flat trinitron, btw. Best i´ve had in years.
Title: monitor issues
Post by: redsniper on February 06, 2005, 09:07:09 am
hey, it was darkage's idea and I already said I feel silly doing it, but I think it's worth a shot. Viewsonic is the brand, btw.
Title: monitor issues
Post by: Darkage on February 06, 2005, 12:35:21 pm
Quote
Originally posted by redsniper
I mean what part of the monitor. I suspect the back end of it but I'm not sure. I know what the monitor is, I'm not gonna blow dry my speakers or anything. :rolleyes:


The back were the holes on top of the monitor.

I know it silly but it does work, we do it at work all the time:)

I have been gone so long and no on remembers me?:D


CXA and TDA IC's generaly control most functions of your monitor also they control the Horizontal and Vertical deflection as wel as the geomotry.


The best thing to warm it up is to open it, but that can be dangerous. I use this trick at work, so if i point a hairdryer at a IC i can see if the image returns to normal or a strong reacton from it you can see that the IC's broken and that it has to be replaced. Although it doesn't always work but 90% of the time the trick works.
Title: monitor issues
Post by: redsniper on February 06, 2005, 02:12:07 pm
all right, thank you. I'll try that.
Title: monitor issues
Post by: redsniper on February 06, 2005, 06:44:06 pm
well I'll be damned. After blowdrying the thing for about 5 minutes, the picture stopped shrinking, flickered much slower and sometimes stopped flickering, and the picture would linger much longer before fading out. So I guess that means my IC is messed up. What broke it first of all? Having the refresh rate too high? Second, would it be worth it to try and fix it, or is it cheaper/easier to just get a new monitor?
Title: monitor issues
Post by: Cobra on February 06, 2005, 07:00:24 pm
probably cheaper to buy a new one. i had to get help with my pc once, and i got charged like $60.
Title: monitor issues
Post by: redsniper on February 06, 2005, 07:03:44 pm
but what if I can get an IC for like $50 and then just open the thing up myself and replace it. It's already broken so I've got nothing to lose.
Title: monitor issues
Post by: redsniper on February 06, 2005, 11:13:21 pm
before I go to sleep:
:bump:
Title: monitor issues
Post by: Taristin on February 07, 2005, 08:11:29 am
:bump:

Darkage!  You're back! And you're Sober! :D Amazing! :p
Title: monitor issues
Post by: pyro-manic on February 07, 2005, 08:22:15 am
I very much doubt that you could buy a single IC chip for a monitor. Best thing would be to claim on the warranty. Unless you can find a junked monitor of the same type and cannibalise it.... ;)
Title: monitor issues
Post by: Darkage on February 07, 2005, 11:10:41 am
Quote
Originally posted by redsniper
well I'll be damned. After blowdrying the thing for about 5 minutes, the picture stopped shrinking, flickered much slower and sometimes stopped flickering, and the picture would linger much longer before fading out. So I guess that means my IC is messed up. What broke it first of all? Having the refresh rate too high? Second, would it be worth it to try and fix it, or is it cheaper/easier to just get a new monitor?



Well if you got a warrenty still going i would go for that. But you can order a IC. If you want a more acurate fault finding you need to open it and try the various IC's that are around there but that can be prety damn dangerous. the 26kv under the Anode cap on the top of the tube can kill you. And can still do harm after it's discharged the properway.

And for the cause of it i have no idea, it can be anything from a very cold start or a small discharge. If you want it repaired i suggest you bring it to a repairshop were they fix these things.

Quote
Originally posted by Raa
:bump:

Darkage!  You're back! And you're Sober! :D Amazing! :p


Amazing isn't it?:D surprised me my self:D
Title: monitor issues
Post by: redsniper on February 07, 2005, 03:24:00 pm
I don't have the receipt since I mailed it in for a rebate. I guess I should have had more foresight. Oh well... pricewatch.com here I come.
Title: monitor issues
Post by: Grey Wolf on February 07, 2005, 08:04:31 pm
Haven't seen you around in a while, Darkage. And redsniper, I'd suggest getting a 17" LCD. Their prices are dropping nicely at the moment.
Title: monitor issues
Post by: Cobra on February 07, 2005, 08:57:25 pm
how much are they now?
Title: monitor issues
Post by: Grey Wolf on February 07, 2005, 09:04:04 pm
~300 USD for a name brand monitor with a D-Sub connection, and a bit more if you want DVI.
Title: monitor issues
Post by: Cobra on February 07, 2005, 09:12:24 pm
:jaw: holy crap, that is cheap, cheap, CHEAP!