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Off-Topic Discussion => General Discussion => Topic started by: colecampbell666 on January 06, 2008, 08:19:48 pm

Title: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furious.
Post by: colecampbell666 on January 06, 2008, 08:19:48 pm
OK. I created a new network on my desktop, thinking that my mom would like using the photo printer in her office. One problem: it killed my wireless connection. At least, I think it did. At first I thought that it was using Linux that did it, but I had the same problem in XP. The WEP key is the same, but it can't find the connection. And now I can't get the stupid home network off of either PC. Is there any way to tell what caused this, or et the network off? I reset my router, and still nothing, even when creating a new connection it doesn't see the wireless.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: MP-Ryan on January 06, 2008, 10:22:30 pm
You have to be the most unlucky computer user ever... or the most creative with their screwups.

I'm assuming you used the idiotic Microsoft "Network Setup Wizard" wizard in Network Connections? Anyway, you've muffed up the IP settings on your local machine for the Wireless Connection, most probably.  Hence, the wireless is still active but you've successfully caused your computer to be unable to see it.  If you reset the router to factory defaults, the WEP key should be erased.  If you simply reset the power, you've only eliminated a possible confounded router (which does occur, especially with cheaper models).

There are many ways to fix it but without knowing precisely what you've done, you're probably just going to have to wipe the network settings and start over.  Reset the router to factory defaults (the little button on the underside or back, you'll need a pen to push it), delete your network connections, and re-run the router's setup disk to re-create a working wireless connection.  That's not the most elegant fix, but it's certainly one that is pretty much impossible to screw up.

It's probably a really simple fix but I have no idea how to go about explaining it to you.

Never use the Network Setup Wizard.  Ever.  It's completely unnecessary.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: FUBAR-BDHR on January 07, 2008, 12:19:44 am
If the other computer still works via wireless then check it's TCP/IP setting for the wireless and compare them to yours. The subnet and gateway should be the same.  The IP should be close.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: Fearless Leader on January 07, 2008, 12:45:37 am
You have to be the most unlucky computer user ever... or the most creative with their screwups.

I would like to point out that Im the most creative with screwups when it comes to networks... when on a private network using windows XP NEVER make a short cut from one computer to another, then another shortcut from there to and external device that is mapped on the network, then YET another shortcut to another networked drive, then back to your desktop, then from another computer create a shortcut going from the 1st computer's desktop to the 2nd computer's desktop, then tie all the shortcuts together into one place on the 2nd network drive, and NEVER  click on the first shortcut because if you do your fellow employees that are transferring files will start yelling (because you just crashed the network). Thats when you pretend like you dont know what is happening, delete the shortcuts, and find a better way.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: TrashMan on January 07, 2008, 05:18:13 am
I have to say that Windowns, for all their simplicity have one weak point - networks..LAN...Heck, getting that to work is a truly amazing feat!  :lol:
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 07, 2008, 02:34:35 pm
Thanks MP. Nope both laptops are screwed, and I did reset my router. I used the Network Setup Wizard, how do delete the network?

P.S: I can't create a new connection on the laptop and see the wireless. Even after I reset the router. Do I need to unplug it? Do I need to delete all connections on which PC?
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furious.
Post by: Nuke on January 07, 2008, 04:33:45 pm
did you try using wpa instead? wep sucks, alot.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 07, 2008, 04:35:06 pm
I tried to delete the connection, no dice. It won't let me delete it. I uninstalled the wireless card and reinstalled it, no dice. No wonder I'm getting Linux. M$ has caused me more problems...

EDIT: My router only supports up to WEP 128-bit.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: MP-Ryan on January 07, 2008, 04:47:53 pm
*boggles*

I have no idea what you're doing, but you should be able to delete the LAN connection (and the wireless one) and then re-configure the new one.  For that matter, you should be able to reconfigure the connection you have providing it is set to automatically pull the IP from the router.

Wait... question of questions:  is your computer even detecting a wireless connection as being present?  If so, do the following:
Start -> Run
Type 'cmd' (no quotes) and press enter.
Type 'ipconfig /release' and press enter.
Wait for the prompt.
Type 'ipconfig /renew' and press enter.
Reboot.
See if you get Internet.

I'm also wondering if you somehow magically switched off the DHCP server on your router.

Seriously... if you don't know how to fix your mess, don't create it in the first place =P
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furious.
Post by: Nuke on January 07, 2008, 05:11:10 pm
I tried to delete the connection, no dice. It won't let me delete it. I uninstalled the wireless card and reinstalled it, no dice. No wonder I'm getting Linux. M$ has caused me more problems...

EDIT: My router only supports up to WEP 128-bit.

you may want to consider not using encryption then. wep is very easy to crack i hear.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 07, 2008, 05:28:52 pm
It doesn't see the connection.
Seriously... if you don't know how to fix your mess, don't create it in the first place =P
You don't have to help, and generally creating a home network doesn't kill your internet.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furious.
Post by: IceFire on January 07, 2008, 05:47:26 pm
In the router settings for the wireless is the router set to broadcast a SSID?  I'm unclear as to exactly whats going on or how you got that but might as well start at the basics.  If its broadcasting the ID then you should at the very least "see" it from the browse wireless connection area.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furious.
Post by: karajorma on January 07, 2008, 06:38:59 pm
Hang on a sec. I think we're going about this all wrong. How does the internet come into your house? How does it get to your machine? How is the home network set up?


Cause if you are able to connect to the router and check what it's settings are then the problem is likely on the router itself or upstream and not your machine at all.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 07, 2008, 06:41:07 pm
Yes, the router is set to broadcast an SSID. I can connect through a wired connection, just not wireless. I have a DSL connection, it comes in on a standard phone cable. I can connect to my router from a hard connection and change the settings.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furious.
Post by: IceFire on January 07, 2008, 07:47:57 pm
If its broadcasting you should be picking it up.  Somewhere anyways...
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furious.
Post by: karajorma on January 08, 2008, 03:30:56 am
I have a DSL connection, it comes in on a standard phone cable.

Yes but then where does it go is what I'm getting at. If you're trying to share the connection with the other machines of your home network it should be going into the router but from what you're saying it sounds like you're trying to get a single wireless interface to connect to your router in order create the home network AND connect to a wireless access point in order to get the internet on your own PC. I don't know wireless that well but I always though it was the same as ethernet in that respect 1 NIC = 1 IP address.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: MP-Ryan on January 08, 2008, 06:45:12 am
Quote
You don't have to help, and generally creating a home network doesn't kill your internet.

It does when it erases your wireless settings.

Did you do the hardware reset on the router?

Most routers come with an install CD, so the easiest way for you to fix this (short of getting a networking guru to come for a visit) is to start over.  Reset the router to factory defaults, then run the install CD again to configure the wireless connection.

If all you did to create your home network was on the laptop(s) with the network wizard, then the problem is not with the router but the laptop configuration.  If you DID adjust router settings in your tinkering, a hardware reset should get rid of your changes and restore the defaults.  Now, if even after the reset the router isn't actually broadcasting, power cycle it.

Out of curiostity, what make and model is the router?

One last thing - did that redonkulous wizard "bridge" your connections together?  I've seen it do that before, and for some odd reason that kills internet access.

If none of that works, your mission is to go into the router configuration through your wired connection and screenshot every single page of settings and post them.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furious.
Post by: DeepSpace9er on January 08, 2008, 06:53:04 am
If you are using Linksys, which sounds like you are, here is what you do. You unplug the router, put it behind your car and run over it a few times. Then you keep driving in the car to the store and get a Netgear or d-link router. I've actually found D-link to be more reliable and stable than Netgear so go for that. Linksys is absolute bottom of the barrel garbage. Their wireless just stops working randomly and requires a reset. Right now im running an Adtran 2050 router with a Motorola access point seperate from the router. Its always a good idea to use access points.. ive found that its more stable that way. You computers are plagued, you need a new router and to reset your network settings.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 08, 2008, 01:43:14 pm
I have a DSL connection, it comes in on a standard phone cable.

Yes but then where does it go is what I'm getting at. If you're trying to share the connection with the other machines of your home network it should be going into the router but from what you're saying it sounds like you're trying to get a single wireless interface to connect to your router in order create the home network AND connect to a wireless access point in order to get the internet on your own PC. I don't know wireless that well but I always though it was the same as ethernet in that respect 1 NIC = 1 IP address.
The phone cable goes to my router. An RJ45 cable (or whatever) goes to my desktop. Each laptop has a wireless and a wired NIC. At least one of them works through the wired (didn't check the other) neither work on wireless.
Quote
You don't have to help, and generally creating a home network doesn't kill your internet.

It does when it erases your wireless settings.

Did you do the hardware reset on the router?

Most routers come with an install CD, so the easiest way for you to fix this (short of getting a networking guru to come for a visit) is to start over.  Reset the router to factory defaults, then run the install CD again to configure the wireless connection.
It doesn't have a CD AFAIK, but there is an  is an install process to set up wireless when you connect to the router through IP.
If all you did to create your home network was on the laptop(s) with the network wizard, then the problem is not with the router but the laptop configuration.  If you DID adjust router settings in your tinkering, a hardware reset should get rid of your changes and restore the defaults.  Now, if even after the reset the router isn't actually broadcasting, power cycle it.
I reset it, how do I power cycle it?
Out of curiostity, what make and model is the router?
Siemens SpeedStream 6520.
One last thing - did that redonkulous wizard "bridge" your connections together?  I've seen it do that before, and for some odd reason that kills internet access.
I think it may have. How do I fix that?
If none of that works, your mission is to go into the router configuration through your wired connection and screenshot every single page of settings and post them.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furious.
Post by: karajorma on January 08, 2008, 02:15:37 pm
I'm a little lost as to how your wireless network is working if it's not via the router. That leads me to think that either you've misconfigured your default gateway or the connection into the router is the problem.

Call up a command prompt and type in
Code: [Select]
ipconfig \all Tell us what the IP address of your machine and the default gateway are.

Now type that address into your web browser. You should be on your routers configuration page. If not then get to the configuration page and try to figure out what the default gateway should be. It's the LAN side address of your router.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 08, 2008, 02:36:54 pm
I know what my router config page is, and my wireless works from my router.
(http://i2.tinypic.com/6y51na8.jpg)
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furious.
Post by: karajorma on January 08, 2008, 03:32:51 pm
So the question remains, do your Router IP Address from that page and default gateway from IP config match up?
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 08, 2008, 04:03:21 pm
If by gateway you mean WAN, no.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: MP-Ryan on January 08, 2008, 04:04:21 pm
Do kara's steps.  To power cycle (a fancy word for unplug):
-Remove the router's power cable from the back.
-Wait 10 seconds.
-Plug it back in.

Make sure you reset to factory defaults too.  Then go through the intial setup as a wired connection just as you would if the router was new and you were just setting up the wireless.  MAKE SURE you have deleted every Network Connection you can, wired and wireless.  All those "connections" are are shortcuts that store the IP and firewall settings for each network card; you can have multiple connections with multiple profiles.  What kara's telling you to do is cut through the GUI crap and look at the actual settings in the connection.

After you do ipconfig /all, copy/paste or printscreen the results and post them so we can have a look.

If the Wizard did bridge your connections, you will be able to delete the "bridged" connection, which will appear in Network Connections (this would also be why you can't delete the LAN or Wireless connections; the bridge takes priority by linking the two).  You may be also able to right-click and unbridge; it's been a few years since I've dealt with that on a regular basis and I'm not going to intentionally screw up my wireless connection to figure out exactly what I've done to fix it.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furious.
Post by: karajorma on January 08, 2008, 04:09:16 pm
If by gateway you mean WAN, no.

No I mean what is reported as your default gateway by ipconfig. It should be 192.168.2.1 same as your router's LAN side IP address.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: MP-Ryan on January 08, 2008, 04:18:53 pm
If by gateway you mean WAN, no.

That summary page doesn't show everything.

The WAN IP address *should* be the external IP address assigned by your ISP, the one taken directly from the modem.  The Router IP address should be the IP address the router has assigned itself in order to act as a gateway managing your network.  Usually the default is 192.168.0.0 or some such (e.g. the address you use to access the router management tool).  The router will also have a subnet mask somewhere.  It is acting as a DHCP server - in other words, it dynamically assigns IP addresses to machines that access it on a local network, but filters outgoing traffic through a single external IP address (the WAN address).  Each time your laptops and desktops (and printers, if they have network functionality) start up and access the router for a session, they retrieve an IP address, subnet mask, gateway, and DNS server addresses from the router.  This gives them all the information they need to access your local network, which the router reinterprets so you access the external network (internet).

This is providing you have the DHCP server turned on.  If it's turned off, you must manually assign the information to the TCP/IP settings of each functional Network Connection to match up with the router's subnet mask, gateway, and DNS servers (the IP will be identical but for the last 3 digits).  Turning off the DHCP server and not configuring the client machines accordingly will kill internet access, but it would typically do it for all conncections, not just wireless (unless of course the wired connection in your laptop is still carrying IP settings which match up to the router, which I kinda doubt).

One other thing:  the MAC addresses you see there are unique hardware identifiers, and many routers have MAC address filtering as an additional means of security (which should only be used as security when coupled with WPA or WPA2).  Make sure you didn't turn that on.  Next time you post a screenshot though you can leave the IP's undarkened (nobody cares what you external and internal IPs are here, and they can't really do much with it, though if you're really paranoid you can black the WAN address; the internal one we need to see) and black out the MAC addresses.

So, your list of to do's:
-Hardware reset.
-Power cycle.
-Delete any bridged connections.
-Post the results of the ipconfig /all command.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 09, 2008, 01:28:56 pm
When I run ipconfig /all it opens and closes instantly, after filling the prompt with what looks like the info titles (gateway etc) and dots where addresses should be. Would the info be the same on a laptop on the network, if it was connected on a hard wired connection?

I did the power cycle and reset and setup etc, but nothing.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: FUBAR-BDHR on January 09, 2008, 02:08:35 pm
Go to stat->run->command
then do the ipconfig /all
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: jr2 on January 09, 2008, 02:20:43 pm
To powercycle, you can just unplug it, then plug it back in a minute later (some say less, but if you do it for a minute you should definitely be in the green... I've had a DSL tech from Verizon [I h8 DSL, was fixing a friend's connection] tell me to unplug it for a minute... and I think it was a SpeedStream, too).

And it's ipconfig /all, not ipconfig \all  ;)  Stupid typos!  :D

EDIT: Didn't see 2nd page, sorry all.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 09, 2008, 02:27:56 pm
ipconfig doesn't work either way.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: MP-Ryan on January 09, 2008, 04:18:29 pm
Start - Run - type 'cmd' (no quotes)

Then type 'ipconfig /all'

It's closing because the window automatically closes when the command is complete unless you have the command prompt open anyway.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 09, 2008, 04:34:23 pm
Address: ***.***.2.11
Gateway: ***.***.2.1
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: FUBAR-BDHR on January 09, 2008, 04:44:40 pm
Go back to the command prompt and type 'ping xxx.xxx.2.1'  see if you get a response.

Is that config with the wired or wireless setup?  Either way switch it and do the ipconfig and ping again.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furious.
Post by: karajorma on January 09, 2008, 04:49:15 pm
BTW you're wasting your time hiding your LAN side IP address. We all know its 192.168.x.x anyway. :p

And no that doesn't mean we can hack you now.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: MP-Ryan on January 09, 2008, 05:44:43 pm
Go back to the command prompt and type 'ping xxx.xxx.2.1'  see if you get a response.

Is that config with the wired or wireless setup?  Either way switch it and do the ipconfig and ping again.

He hasn't run it on the laptop, or the wireless card on the laptop is disabled, because if there are two NICs in a machine he should be receiving IP information for both connections when he does ipconfig/all

Cole, as I said before, POST the entire results of the ipconfig /all command, uncensored (except the physical address line, that can be removed).  To copy paste from a command window, right click on the background and select "Select all", then press CTRL C on the keyboard.  Paste into the forum post window.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furious.
Post by: IceFire on January 09, 2008, 05:53:49 pm
Address: ***.***.2.11
Gateway: ***.***.2.1
You DO know that these numbers are internal network addresses?
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: karajorma on January 09, 2008, 06:22:15 pm
Cole, as I said before, POST the entire results of the ipconfig /all command, uncensored (except the physical address line, that can be removed).

Just out of interest why should he remove the MAC Address line? :confused:

Or are you simply saying it won't help us and thus isn't needed?
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: MP-Ryan on January 09, 2008, 06:59:30 pm
Cole, as I said before, POST the entire results of the ipconfig /all command, uncensored (except the physical address line, that can be removed).

Just out of interest why should he remove the MAC Address line? :confused:

Or are you simply saying it won't help us and thus isn't needed?

Two reasons:
1.  It has no bearing on fixing his problem, and
2.  If he uses MAC address filtering to keep people off his network and by some extremely small chance his neighbour happened to stumble across this, they'd be able to clone his NIC's MAC address and access the network.

While the IP information doesn't matter for security, hardware identifiers CAN be more of an issue, though the likelihood of a problem is still pretty damn small.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 09, 2008, 07:20:46 pm
Sorry for the newbishness.

Here is the IPConfig window:
(http://i9.tinypic.com/6oxch37.jpg)
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: MP-Ryan on January 09, 2008, 07:49:27 pm
That's when connected through the wired connection and you have Internet accessible?
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 09, 2008, 07:59:33 pm
I posted that from my desktop, which is wired to my router. That is the info from the desktop.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: MP-Ryan on January 09, 2008, 08:05:24 pm
We're only seeing the Wired connection, not the wireless information in the IPconfig output.  Which makes sense if you posted from the desktop.  Now what I want you to do is the exact same thing on your laptop.  Plug it in, then run ipconfig /all and post the results again.

After you've done that, we're going to go through this in sections.

Section 1 - Network Connections
-Open up the control panel and go into the Network Connections folder.
-You should see 2-3 connections:  1394 Connection (maybe), Local Area Connection, and Wireless Network Connection
-NONE of these should be disabled, and none of them should be Bridged (if you expand the status column, it will say Bridged there if it has been).
-If any are disabled, enable them.  If any are bridged, deleted the bridges.
-Screenshot and post your network connections folder.

Section 2 - Wireless Network Connection
-Right-click on Wireless Network Connection and select "properties"
-Double click on Internet Protocal (TCP/IP)
-Everything should be set to automatic.  If not, change it now.
-Click on the Wireless networks tab.
-Click View Wireless networks.  If any are visible, your wireless card is definitely working.  If it doesn't detect any, then it is possible it isn't working, or is disabled (which you should have corrected in section 1 already), or the router isn't broadcasting.
-If you do see a wireless network there (any wireless network, not just yours) try to connect to it.  In point of fact, screenshot and post that window.  If you connect to your network, problem solved.  If you can connect to any other network but can't see yours, the problem lies on the router end.  HOWEVER - remember, after a hardware reset your router will be returned to its default name and configuration, so you won't see the name you've assigned but rather something generic (like the router name).

As you said you uninstalled and reinstalled the wireless card, it may also have the wrong drivers, but we'll rule this out first.

Follow the steps, post the things I've told you to post, and we'll go from there.

God this would be easier if I could just spend 10 minutes with your computer and router =)
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furious.
Post by: DeepSpace9er on January 09, 2008, 09:32:35 pm
You might want to change your DNS addresses to the root DNS, 4.2.2.1 and 4.2.2.2. I have had it where everything appears to work,  when I ping a website by IP, it finds it, but not by domain name, and the router is not passing on the DNS to my computer. So just take that out of the equation.

Next thing to do is see if you can access other network resources, try pinging other computers, the router, etc. from the wireless network. If you can ping, then its most likely a DNS issue that works fine over wired ethernet but not wireless.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furious.
Post by: karajorma on January 10, 2008, 02:07:50 am
Two reasons:
1.  It has no bearing on fixing his problem, and

Actually depending on how he's set up it might do. If he previously had the internet directly connected to his machine (something I'm still vague on) it could simply be that all he needs to do is clone his MAC Address on the WAN side of the router to get the net back. Of course he can do that without needing to show us what that address is. :)

Quote
2.  If he uses MAC address filtering to keep people off his network and by some extremely small chance his neighbour happened to stumble across this, they'd be able to clone his NIC's MAC address and access the network.

While the IP information doesn't matter for security, hardware identifiers CAN be more of an issue, though the likelihood of a problem is still pretty damn small.

Ah. Fair point. I'm used to wired networks where it doesn't matter as much unless your neighbour has physical access to your network. :D
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 10, 2008, 01:26:21 pm
IPConfig from laptop:
(http://img179.imageshack.us/img179/4228/ipconfigallnj7.png)
(http://i15.tinypic.com/6ptx7j7.png)
Everything as is you described it, and the wireless NIC drivers are the right ones. There were no networks in range.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: MP-Ryan on January 10, 2008, 06:28:46 pm
Problem located.  Or part of it anyway.

See that Internet Gateway icon you've got there?  That means you've somehow managed to set up one of your computers to act as the gateway, not the router.  Either that, or this is some goofy setup that the router's manufacturer has created.  Regardless, delete the gateway.  It's unnecessary.  The LAN Connection is capable of retrieving an IP from the router when plugged in, and the wireless connection should be able to pull it from the router's WAP.

Remove that gateway setup.  Chances are it wasn't there before you ran the setup wizard, and even if it was it shouldn't be.  Home networks should be directly connected to hubs or routers - the only reason a computer would ever have a gateway is if it was functioning as a hardware firewall.

See if that fixes your problem and allows you to find the wireless connection.  If not, then it could be a router problem.  We'll get to that if necessary.  You said you have two laptops, and neither detects the wireless network?
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 10, 2008, 07:01:42 pm
1. My mom actually got the connection to work on one of her laptops - the untouched one.
2. I can't delete the Internet Gateway connection, I'll try off-line when I finish reinstalling The Orange Box.

You look to be right. The Internet Gateway has received a Mb more than my PC.
(http://i17.tinypic.com/6yodvd1.png)

EDIT2: Oh, that's packets. Still a helluva lot more than my PC got.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: MP-Ryan on January 10, 2008, 07:16:37 pm
You've managed to do something funky anyway.  Have you learned your lesson? =)

If it ain't broke, don't fix it!
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 10, 2008, 08:15:54 pm
I can't disconnect the connection when using the net (it instantly reconnects) and when I get off the intarweb completely (i checked it in the task manager) it hangs at "Disconnecting...". I think my mom may be on the net downstairs, I'll try tomorrow.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: MP-Ryan on January 10, 2008, 08:35:13 pm
I can't disconnect the connection when using the net (it instantly reconnects) and when I get off the intarweb completely (i checked it in the task manager) it hangs at "Disconnecting...". I think my mom may be on the net downstairs, I'll try tomorrow.

You need to yank the connection entirely - if you are routing everything through he gateway, it's not going to let you get rid of it while connectivity is in use.  Shut down the other computers in the house, disconnect your network cable from the laptop, and delete the connection.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furious.
Post by: blackhole on January 10, 2008, 08:58:12 pm
This seems an appropriate time to relay a funny story that happened way back in the summer of '06. I was a beta tester for Windows Vista in a Microsoft pilot program for high school students called "Camp Vista" (living 15 minutes away from microsoft has its perks :P). As a result, we got to toy around with Vista, and better yet, we were encouraged to find ways to break into it - and they didn't need to be conventional. As I recall, one of my methods of getting a blue screen involved shutting down a certian critical system process in Task Manager... :lol:

One day, we were told we would be setting up networks. Setting up networks in Vista was supposed to be really easy. The vast majority of us didn't agree - it was confusing, everything was in the wrong place, and you never could find what you needed. However, that wasn't the worst of it. The fact was, Vista's networking had some serious flaws in it. This was demonstrated when one networking group's leader encountered a slight problem.

He had created an ad-hoc network, and several other students had joined it. The other students were chatting and could see every else's computer on the network. However, the student that had created the network in the first place could not see any of the other students that had already joined his network (and were using it at that very moment). In fact, he couldn't see the network he had created at all.

As one of the Microsoft employees put it, "Oh, this is a problem." It took them the entire rest of the day to isolate the problem :D
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 11, 2008, 12:45:15 pm
I can't disconnect the connection when using the net (it instantly reconnects) and when I get off the intarweb completely (i checked it in the task manager) it hangs at "Disconnecting...". I think my mom may be on the net downstairs, I'll try tomorrow.

You need to yank the connection entirely - if you are routing everything through he gateway, it's not going to let you get rid of it while connectivity is in use.  Shut down the other computers in the house, disconnect your network cable from the laptop, and delete the connection.
Not to be difficult; the gateway is on my desktop.

EDIT: There is one on my desktop too, and when I disconnect it from the network cable, it disappears.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: MP-Ryan on January 11, 2008, 03:24:02 pm
I can't disconnect the connection when using the net (it instantly reconnects) and when I get off the intarweb completely (i checked it in the task manager) it hangs at "Disconnecting...". I think my mom may be on the net downstairs, I'll try tomorrow.

You need to yank the connection entirely - if you are routing everything through he gateway, it's not going to let you get rid of it while connectivity is in use.  Shut down the other computers in the house, disconnect your network cable from the laptop, and delete the connection.
Not to be difficult; the gateway is on my desktop.

EDIT: There is one on my desktop too, and when I disconnect it from the network cable, it disappears.

What've you've done using that @#!$ing wizard is to create an unnecessary gateway through one of your computers through which the others are trying to access the Internet.  The gateway will show up on the computer where it has been created, and on every other system that is trying to connect through it.  Chances are, since you probably ran the wizard on your laptop to create this unholy mess that that is where the Gateway has been created, and it should remain visible even if you unplug from the net.  If it disappears, then it may be on another of your systems.

You can try disabling the connection in order to delete it too.  Having never set up a gateway on a PC and knowing how ugly it could get by doing so, I'm only speculating as to how to get rid of it now because I have no intention of trying to create and remove one myself.

If you can get rid of it but still can't reconfigure your network settings to show you wireless, we'll take a look at router settings but this is rapidly approaching the point of where you're going to have to find a local computer tech to come fix your mess for you.

Google found me this:
If you want to remove the Internet Gateway Device Discovery and Control Client after you install Windows XP SP1a, follow these steps:
1.   Click Start, click Control Panel, click Add or Remove Programs, and then click Add/Remove Windows Components.
2.   In the Components list, click Networking Services, click Details, and then click to clear the Internet Gateway Device Discovery and Control Client check box.
3.   Click OK, click Next, and then click Finish.
4.   Restart your computer.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 13, 2008, 08:48:35 am
No dice. Deleting the gateway has no effect. Neither does a system restore, I don't think that it's ever solved a problem.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: MP-Ryan on January 13, 2008, 04:25:33 pm
No dice. Deleting the gateway has no effect. Neither does a system restore, I don't think that it's ever solved a problem.

OK... but your mother's laptop can access the wireless connection?  It finds and connects no problem?
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 13, 2008, 04:33:55 pm
She has two laptops. The one that's had the problem all along (since I made the network) and one that's worked fine all along. The network was installed on the desktop, and the broken laptop. The other one wasn't touched.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: MP-Ryan on January 13, 2008, 04:43:32 pm
She has two laptops. The one that's had the problem all along (since I made the network) and one that's worked fine all along. The network was installed on the desktop, and the broken laptop. The other one wasn't touched.

And therein lies the problem.

This isn't a router issue, it's a configuration issue on the laptop (and probably the desktop too but wired connections tend to be less finicky than wireless) which I'm guessing you used to create the network in the first place.  Using that wizard, as I've been harping on about all the way through here, is unnecessary - it is entirely possible to configure connections manually and indeed it is much safer to do so.  The wizard does not access external machines to add them either - it merely alters your local computer settings to access it (which can again be done, properly, manually).

Did you remove the gateway from both the laptop and the desktop systems, or just one of them?

Aside from that, there is some setting that hasn't been properly adjusted or you haven't done one of the many things we've mentioned and that is continuing to mess with your connectio.  Unfortunately, aside from driving across Canada to help you there isn't much further I can do.  I suggest contacting Microsoft support about their networking (they may have a really direct fix), or find a local network/computer technician who can help you.

Your other (extreme) option is a format/reinstall of the windows operating system on the laptop which will totally clear your network settings and allow you to start from scratch.  Unfortunately, I don't know what you've managed to do but if the other laptop can access the wireless, your desktop wired connection works, but your laptop doesn't, the problem is definitely ON your laptop, especially if it's where you ran the Network Setup Wizard.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: karajorma on January 13, 2008, 05:10:46 pm
Wouldn't simply uninstalling and then reinstalling the NIC drivers have the same effect? I'm reasonably sure I did that once on Windows 2k when I was having problems.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 13, 2008, 05:13:15 pm
I removed the Gateway from both PCs. I realized that it was a config issue with the laptop. Thanks for all the help. :)

Why not drive out? It's only 6 days. I've got delicious cake. ;)

Wouldn't simply uninstalling and then reinstalling the NIC drivers have the same effect?
I already did that.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: MP-Ryan on January 14, 2008, 05:00:20 pm
Wouldn't simply uninstalling and then reinstalling the NIC drivers have the same effect? I'm reasonably sure I did that once on Windows 2k when I was having problems.

Usually it would, but there are a few network settings that are NIC-independent.
Title: Re: CBC News: New Home Network Kills Wireless Connection; 14 Year Old Boy Furiou
Post by: colecampbell666 on January 14, 2008, 05:19:54 pm
I think that I'll just un-install Windoze, god knows that the HP crap needs to go. Hopefully she'll let me.