Hard Light Productions Forums

General FreeSpace => FreeSpace & FreeSpace Open Support => Topic started by: HaloBuff on July 07, 2009, 02:15:33 pm

Title: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 02:15:33 pm
Ok, so I finally get all the needed upgraded files yesterday, only to find a gaping graphics problem in-game.

The Fighters, the Galatea, and Nebula are all distorted or are missing faces, and there is clutter infront of the camera once the Galatea jumps in, and it gave me an error last time I tried to take a screenshot.

btw, is there and in-game screenshot command? I'm using the windows one.

Attached screenshot of nebula problem: ok, won't let me upload the screenshot...
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: The E on July 07, 2009, 02:19:53 pm
In game screenshots can be taken by using the "print screen" button on your keyboard. They will be placed in the screenshots directory in your FS2 folder.

Now, to fix this: Try turning on the "Disable Setting of gamma" setting in the Troubleshoot section of the Launcher.
Should that not work, Select a debug build in the Launcher (fs2_open_3_6_10_RC3_debug.exe), run the game with that, and then post the file fs2_open.log from your data directory here.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 02:21:45 pm
Ok, 3 tries, keeps telling me my upload folder is full?

Ok, will try that.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 02:25:46 pm
Ok, same problem, died again, will try in debug now.

Ok, debug fried as well....

Title: Re: Serious Clipping issue/Graphic Distortions
Post by: General Battuta on July 07, 2009, 02:28:48 pm
We may need a debug log. Check the troubleshooting forum for instructions on how to do it.
=
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 02:31:58 pm
Just got it, appended to previous post
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: The E on July 07, 2009, 02:33:51 pm
Wrong log.
Run a debug build. It's called fs2_open_3_6_10_RC3_debug.exe. Go to your data folder. there will be a file called fs2_open.log there. Post that.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: Jeff Vader on July 07, 2009, 02:34:08 pm
That is errorlog.txt. We'd like fs2_open.log, please.

Edit: As said in the previous post.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 02:36:28 pm
Um, it's not there... I ran the Debug one... but it did crash on me.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: Jeff Vader on July 07, 2009, 02:38:19 pm
There really should be. If you get warnings, click yourself past them (the option that is not breaking into debugger or quitting). Once in the main hall, quit.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: The E on July 07, 2009, 02:41:01 pm
Hmm. Are you sure about that? Even if the game only displayed the splash screen, it should still generate a debug log.

Looking at the crash log, the only thing I can tell is that
Code: [Select]
C:\WINDOWS\system32\atioglxx.dll, loaded at 0x69000000 - 5029888 bytes - 44331cb0 - file date is 4/4/2006 16:26:16seems to be quite old. Have you made sure you're using the latest driver available for your machine?
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 02:41:40 pm
Ok, friggin upload folder keeps toping out, and I've got nothing but one picture and one .txt present?

Anyway deleted those, and trying again:

[attachment deleted by MSC
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: General Battuta on July 07, 2009, 02:43:11 pm
It's an HLP-wide upload folder, unfortunately. The mods must be very active!

EDIT: Oh, brother. You've got a ton of VPs in your root directory, I think? Are VPs like fsport_sparky_hi in with your regular FS2 Vps in the C/Games/FreeSpace 2 folder?
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: Jeff Vader on July 07, 2009, 02:46:49 pm
Code: [Select]
Searching root pack 'C:\Program Files\FreeSpace 2\mediavps\mv_adveffects.vp' ... 299 files
Searching root pack 'C:\Program Files\FreeSpace 2\mediavps\MV_Assets.vp' ... 1867 files
Searching root pack 'C:\Program Files\FreeSpace 2\mediavps\MV_Complete.vp' ... 5253 files
Searching root pack 'C:\Program Files\FreeSpace 2\mediavps\MV_Core.vp' ... 139 files
Searching root pack 'C:\Program Files\FreeSpace 2\mediavps\MV_Effects.vp' ... 1032 files
Searching root pack 'C:\Program Files\FreeSpace 2\mediavps\mv_models.vp' ... 399 files
Searching root pack 'C:\Program Files\FreeSpace 2\mediavps\mv_music.vp' ... 32 files
Searching root pack 'C:\Program Files\FreeSpace 2\mediavps\mv_textures.vp' ... 1526 files
You have an awesome collection of MediaVPs. The ones beginning with "mv_" are 3.6.8. The ones beginning with "MV_" are 3.6.10. Also, since you have MV_Complete, you only need mv_music with it. All the other 3.6.10 ones are redundant.

Code: [Select]
Searching root pack 'C:\Program Files\FreeSpace 2\fsport-str-voice.vp' ... 943 files
Searching root pack 'C:\Program Files\FreeSpace 2\fsport-str.vp' ... 56 files
Silent Threat: Reborn is a mod -> it belongs in \FreeSpace 2\STR\, not \FreeSpace 2\ .

Update your drivers.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 02:47:55 pm
My folder:

I did move str just a moment ago, Drivers are very had to find (ATI Radeon Xpress 1150, not on their main site anymore), trying to download new one's now.

[attachment deleted by MSC
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: The E on July 07, 2009, 02:51:42 pm
HaloBuff: This is the latest set of drivers for your gfx chip.
http://support.amd.com/de/gpudownload/windows/Legacy/Pages/integrated_mce-xp.aspx?type=2.7&product=2.7.5.3.1&lang=English

(Assuming you're using XP 32 bit)
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: General Battuta on July 07, 2009, 02:52:55 pm
Don't forget to delete the extraneous MediaVPs, you only need the 3.6.10 ones. Or move them to another folder and don't select it as a mod, if you want to keep them as a backup.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: The E on July 07, 2009, 02:54:14 pm
Yeah, not doing that will cause serious weirdness.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 02:57:26 pm
Thanks, E, just tried that and it failed to find the correct drivers on install (not in it's database appearently) Gateway version downloading now...

Ok, I'll delete those.


Ok, tried the game again, same graphics issue, still crashing. Waiting on new driver install, but it was working fine before yesterday's fun with upgrading files...
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: The E on July 07, 2009, 03:16:03 pm
Another thing to try would be to use the "disable OpenGL VBO" switch in the Launcher's troubleshoot section.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 03:25:37 pm
Ok, I'll try that one. For now, latest attempt log with new drivers:

[attachment deleted by MSC
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 03:29:01 pm
Ok, still didn't work. What could be causing that?
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: General Battuta on July 07, 2009, 03:35:25 pm
You're on integrated graphics, right? Is it possible your computer just can't handle it?
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: The E on July 07, 2009, 03:37:30 pm
Well....I'm using a Radeon X1250, and I've seen at least some of the issues described. Using "Disable setting of Gamma" used to fix it with some of the older drivers. But then I am able to use the drivers straight from AMD, without having to go through my Laptops' manufacturer.

Here's one other thing to try. Go here (http://www.hard-light.net/forums/index.php/topic,56279.msg1180356.html#msg1180356), and download the atiopenglxx.dll JeffVader linked to. Stick it into your FS2 directory. Then try again.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 03:38:35 pm
I am, ATI Radeon Xpress 1150 integrated + 2GB Shared memory. It's always worked in the past, and I didn't have a problem until ghost-ship issue of yesterday (see my Installation Problems post). This started once I went to 3.6.10_RC3. It was fine (besides the ghostship) on 3.6.9
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: colecampbell666 on July 07, 2009, 03:44:10 pm
I'm using the X1050 (9550Pro) on my old PC, and it works fine.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 03:47:27 pm
Ok, latest driver installed, no effect. New .log:

[attachment deleted by MSC
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: Jeff Vader on July 07, 2009, 03:47:44 pm
Delete everything in every \data\cache\ folder, or at least in
- \freespace2\data\cache\
- \freespace2\mediavps\data\cache\
- \freespace2\fsport\data\cache\
- \freespace2\fsport-mediavps\data\cache\
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 03:50:43 pm
Ok, I don't have a *\fsport\data\cache folder...?
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: The E on July 07, 2009, 03:51:00 pm
If you don't have one, you won't need to delete it.

I'm assuming that the drivers you're getting from Gateway(?) are severely outdated. Have you tried the atiopenglxx.dll thing I linked to earlier?
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 03:54:31 pm
Yes, I did it on my own before you linked to it - it failed on install, said it didn't find a driver for my system. I'll try it again, but I think the Gateway one I just did is the newest.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: The E on July 07, 2009, 03:58:57 pm
Quote from: The FAQ
"I can't see the normal maps with my ATI graphics card even though the card should support them / The game crashes persistently with my ATI graphics card."

    * These problems occur with ATI's X1[somethingoranother] cards. Just install the latest drivers for your card, then download one of the following atioglxx.dll files:atioglxx.dll #1 (http://www.mediafire.com/download.php?omani4ittmw) or atioglxx.dll #2 (http://koti.mbnet.fi/reiler/FunkyFreeSpaceStuff/atioglxx.dll). Place it to your \freespace2\ folder. This will make the game engine use the older OpenGL .dll without the need to tamper the drivers themselves. If one of them doesn't work, try the other one as well; they're different versions.
      Do not use the .dll's unless you're having problems with the game. Also, keep the file name as atioglxx.dll ; the FSO engine won't use the file if the file name is something else.

To be absolutely sure, this is what you did? Because there is no installation associated with it, you just download the file, put it into your FreeSpace directory, and off you go.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 04:01:16 pm
Oh, Missed those ones. I'm reinstalling ATI Catalyst Control Center, it's the control suite for my card, and should have all of that...Though I did have that file in there, as I've had problems in the past that required it. I'll nab it again.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 04:39:38 pm
Ok, that took forever! I have a new, or the *newest* ATI drivers, and that fixed nothing. In fact, it slowed down a bit, but I'm still working on settings for that. Still have graphics issues. This game isn't worth this!
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: Jeff Vader on July 07, 2009, 04:42:07 pm
This game isn't worth this!
Then don't play. We're here to help you in any way we can, but if you think this sucks, no one's forcing you to continue.

Edit: Try playing without the MediaVPs. If it works, it might mean that your rig just doesn't like the brand new spankin' MediaVPs, in which case you may want to revert back to the 3.6.8's.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 04:46:18 pm
Just getting frustrated. I like the game, but you don't know how often I have this kind of problem with almost EVERY game I have (all old, most unsupported anymore)

I do appreciate your help, though. Thanks for what you've done so far.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 04:50:57 pm
Ok, turned off mediavps and went straight to simple 'fsport' - now it won't even load right. I'll try a new pilot, but I doubt that's it.

Ok, why is it when I hit 'no mod' it goes to Silent Threat, which isn't even in that folder?
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: General Battuta on July 07, 2009, 04:52:29 pm
wut

Won't load right...how? Is there a mod.ini in the fsport folder pointing to some MediaVPs?

Try running with 'no mod' in the launcher and see what happens.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 04:56:42 pm
This is what happens:

I removed all mods from the folder besides fsport.

bah. I've been at this for 4 hours now. I'm going to give up for today, I'll try again tomorrow or something. I'm getting rather frustrated with this. I wonder, If I couldn't just ftp someone's entire folder? Mine's apparently screwed up beyond fixing somehow...

[attachment deleted by MSC
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: General Battuta on July 07, 2009, 05:04:57 pm
Wait, huh? Just hit 'no mod', that button right in the launcher, and run the game.

Why would it pop up something about an image? Your install is really screwed up. Maybe it would be best to just FTP something...
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 07, 2009, 05:12:09 pm
That was! hitting 'no mod', as you can see it is highlighted! Something is seriously screwed up here...

If anyone want's to, I have Google Talk (just append @gmail.com to my name). It will let you drag/drop an entire folder into the chat window, for immediate download to the recipient. It's the most efficient way I've found to move big things around. Add me as a friend, I have it active right now, if you like. And, it is an IM chat, so It's much easier than the hit/miss in this forum posting business.

Anyway, I'm giving this a rest for today. If anyone sends something to Google Talk, I may or may not hear the notification, but I'll respond when I find it. Thanks for the help so far...hopefully It'll iron out soon. I want to get back to blasting Shivans!
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: The E on July 07, 2009, 05:34:55 pm
What happened here is simply that there was still a mod.ini file in your main directory. Delete that.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: General Battuta on July 07, 2009, 07:24:44 pm
Try pulling that mod.ini and if that doesn't work I'll arrange for somebody to pass you a folder.

I can't use mine because I'd have to clean out all the project-confidential stuff and that'd be annoying and I'm lazy.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: Jeff Vader on July 08, 2009, 03:46:10 am
Most likely the mod.ini in your \freespace2\ folder is pointing to an image that either doesn't exist or is of the wrong size. That mod.ini is a reminder for people who hit No MOD and are then angry because all the shiny graphics vanish. You don't really need it.
Actually, since you had STR .vp files in \freespace2\ , it is possible that you have the STR mod.ini in \freespace2\ . Opening it would probably reveal if this is true. Open it and depending on what it is, either remove it or move it to \freespace2\STR\ .

As an easier method to check if anything works without the MediaVPs, move your \mediavps\ folder completely away from your \freespace2\ directory.

Also as a side note, something that I noticed earlier from a log: there shouldn't be a need to place the cutscene pack vps to \data\ folders: the FS1 cutscene pack should work when in \freespace2\fsport\ and the FS2 cutscene pack should work when in \freespace2\ .

it is an IM chat, so It's much easier than the hit/miss in this forum posting business.
Personally I don't like dealing with tech support issues using person-to-person IM. If you need realtime assistance, click this link (http://widget.mibbit.com/?settings=b73fe961ed217d9a3cbd9637dc7ba9bf&server=irc.esper.net&channel=%23hard-light&noServerTab=false), select a username and boom: you're at #hard-light, HLP's IRC channel at EsperNet. There will most certainly be people capable of giving advice.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: colecampbell666 on July 08, 2009, 02:55:52 pm
I can transfer you a complete working FSO install, although it'd be better if you can figure this mess out yourself.
Title: Re: Serious Clipping issue/Graphic Distortions
Post by: HaloBuff on July 08, 2009, 11:48:00 pm
Thanks guys. I found that mod.ini that was the culprit there. The graphics problems still exist, however. I was thinking of searching for an FS2.iso file somewhere, and installing it from that to a new location (to keep it separate from this one). I can't come up with any ideas to as what is at fault for this error, other than the RC3 build itself, as that's the only thing different from when it was running fine last week on 3.6.9... I'll give it a rest for now (focused on Xbox and classes for time being). I'll see about working on it this weekend.

Thanks again for your patients and help. You guys and this forum are truly wonderful in what you do and how you support this old favorite. Keep it up!