Hard Light Productions Forums

Site Management => Site Support / Feedback => Topic started by: Starman01 on February 13, 2011, 04:56:56 pm

Title: Extreme Forum Lags, am I the only one ?
Post by: Starman01 on February 13, 2011, 04:56:56 pm
Since two days I'm having some extrem forum lags. Not always, but each fourth or fifth forum access can take between 30 and 60 seconds. It started the day when Fury changed something to the DNS/URL stuff or whatever, I don't know the technical details. :) It's happening since I lost my FTP access.

Am I the only one having that problem ? Maybe it's browser related, but I don't use any cache, sooooo.....

Any ideas ?
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Nyctaeus on February 13, 2011, 07:00:22 pm
I always have lags on main site. Not as big as yours and I can browse site fine, but it's still a problem. I think it's browser related.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Fury on February 13, 2011, 11:47:48 pm
Any ideas ?
Already suggested once to try another DNS server. Either Google's or OpenDNS. Google provides good instructions how to change it: http://code.google.com/speed/public-dns/docs/using.html

If you want to try OpenDNS, just follow same instructions but use the IP-addresses found in the very bottom right corner of http://www.opendns.com/ If changing DNS server doesn't solve the problem, then it is not a DNS problem but something else.

It's happening since I lost my FTP access.
You've already been instructed on the matter and according to your reply, it's been working for two days now.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Starman01 on February 14, 2011, 05:01:22 am
Yes, my FTP is working again, thanks to your instructions. But honestly, I'm little confused why I should now suddenly start to change my DNS server entries in my router or network settings, when they worked for years and are still working perfectly, with just one exception, and that's this site, and that only after you or someone else changes something a few days back.

I'm not so good in technical stuff, and I don't want to mess something up. If this problem is really just my, then it's really my own problem and I have to think about something, but still I thought it wouldn't hurt asking, maybe I'm not alone and there is a error in the forum page.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Jeff Vader on February 14, 2011, 10:47:22 am
I'm not so good in technical stuff, and I don't want to mess something up. If this problem is really just my, then it's really my own problem and I have to think about something, but still I thought it wouldn't hurt asking, maybe I'm not alone and there is a error in the forum page.
But you have nothing to lose. Just go to your network settings, and where it talks about DNS addresses, instead of "Fetch DNS server address automatically", select "Use the following DNS server address" and then enter any of the options. Google DNS was 8.8.8.8 and 8.8.4.4, if I'm not mistaken. Then just apply the changes and see if things work better. If things won't work better, or actually work worse, just go back and reselect "Fetch DNS server address automatically". Simple.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: headdie on February 14, 2011, 02:29:16 pm
I'm not so good in technical stuff, and I don't want to mess something up. If this problem is really just my, then it's really my own problem and I have to think about something, but still I thought it wouldn't hurt asking, maybe I'm not alone and there is a error in the forum page.
But you have nothing to lose. Just go to your network settings, and where it talks about DNS addresses, instead of "Fetch DNS server address automatically", select "Use the following DNS server address" and then enter any of the options. Google DNS was 8.8.8.8 and 8.8.4.4, if I'm not mistaken. Then just apply the changes and see if things work better. If things won't work better, or actually work worse, just go back and reselect "Fetch DNS server address automatically". Simple.

I ran it today and 8.8.8.8 8.8.4.4 is correct
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: sayoqod on February 14, 2011, 02:38:10 pm
It's working fine for me...
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Mongoose on February 14, 2011, 10:04:53 pm
I wonder if you're just running into a particular banner ad on certain occasions.  I know there are some obnoxious Flash-based ads out there that lag the hell out of my machine.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Starman01 on February 15, 2011, 09:24:29 am
I have an adblock running, an embedded tool inside firefox. I doubt that's the problem. I will try the different DNS entries, but actually I'm a little annoyed if I have to change working settings just because of one page :doubt:
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: karajorma on February 15, 2011, 06:05:36 pm
I've found that it frequently gets stuck asking for something from cdn.jquerytools.com.  No idea what it's asking for from there though.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Fury on February 16, 2011, 12:29:14 am
Does that mean you experience same slow pageloads as Starman? I find it quite odd why it would be limited to only two people.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: karajorma on February 16, 2011, 01:08:32 am
I've found that on a few occasions, especially when I open multiple tabs, HLP will sit and fail to open the pages completely or endlessly load them. If however I click stop and reload, all the other tabs suddenly load. Last couple of times it happened I read where it was getting hung up and it was the same place both times.

However I usually don't have this problem. It's very sporadic.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Starman01 on February 16, 2011, 03:57:32 am
I have entered 8.8.8.8 as my new gateway (though I'm not sure if it was the right spot, because there is my WLAN Router too, and I haven't changed that one).

The problem is still there, and still random. Sometimes it happens less often, other times more often  It's hard to say in the link list what the browser is doing, mostly it says "connecting with hard-light.net". Then, when connection is finally established, the links change quickly, but I cannot read it.

Just ones I was able to read, that is was trying to connect to "ajax.cloudfare.com"
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Fury on February 16, 2011, 05:14:42 am
I have disabled two javascript and one SSE related CF settings. I dunno how quickly they'll take effect, but I'd guess in 30-60 minutes or so. Please observe how the site works.

Edit: Also, gateway is different than DNS server. A gateway in home network is essentially your own router, so changing gateway should in most cases render your network connection inoperable. But if it is indeed working, you're not using this connection or you didn't actually change gateway address but something else.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Starman01 on February 16, 2011, 08:26:53 am
Sorry, I used the wrong term. I changed the DNS entry in my TCP/IP Settings in windows to 8.8.8.8.

Still laging I'm afraid. I will delete all browser cookies again, maybe that helps.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Fury on February 17, 2011, 04:21:19 am
For whatever reason apache just acted up causing 100% CPU usage, so I took it down for a few minutes for some diagnosing. While doing so, I noticed that the server was unable to resolve any hostnames, but IP-addresses worked fine. Seems like DNS servers provided by hosting company weren't responding, so I changed those to OpenDNS servers instead.

I wonder how long they've been unresponsive and whether this had anything to do with the problems Starman01 has experiencing. Starman01, please give an update on site loading times.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Starman01 on February 17, 2011, 04:35:40 am
will do, but doesn't look good so far. Just let me "normal work" a few times. I changed my DNS settings back for the test, deleting cookies and cache didn't helped yesterday
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Fury on February 17, 2011, 06:04:17 am
If problem continues, please follow instructions below.

- Install Firefox (if you don't have it already), Firebug and YSlow addons. Then use YSlow addon to provide information from when page loading is slow.
- Repeat above step, but use Page Speed instead of YSlow. http://code.google.com/speed/page-speed/download.html
- Please run following commands in Windows command prompt and provide the output in copy&paste.
Code: [Select]
ping pagead2.googlesyndication.com -n 50 -a
ping cdn.jquerytools.org -n 50 -a
ping ajax.cloudflare.com -n 50 -a
ping direct.hard-light.net -n 50 -a
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Starman01 on February 17, 2011, 06:28:42 am
OK, It still happens, sometimes I'm even getting a page loading error. I will do what you suggested.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Starman01 on February 17, 2011, 07:19:18 am
Here is the first : It worked quite a few times, but now it seems I catched a time where it is laggy again.

This happend when I wanted to post a reply (after hitting the reply button in the thread, just to open the new empty window), took 64 seconds :

http://omnitech.hard-light.net/team/starman/downloads/index.htm
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Starman01 on February 17, 2011, 07:39:57 am
Here are pings and tracert. Tracerts shows an reproducable error. Sorry, it's german OS; but I guess it's readable for you too :)

http://omnitech.hard-light.net/team/starman/pics/ping1.jpg
http://omnitech.hard-light.net/team/starman/pics/ping2.jpg
http://omnitech.hard-light.net/team/starman/pics/ping3.jpg
http://omnitech.hard-light.net/team/starman/pics/tracert.jpg

And this one just happend while posting this the first time (took 22 seconds)

http://omnitech.hard-light.net/team/starman/downloads/index2.htm

edit :

Sorry, I don't really know how to use pagespeed. I made a page analysis, but there was no lag while doing so. But before and after I had lags.

Here is the file :

http://omnitech.hard-light.net/team/starman/downloads/pagespeed_results.json
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Fury on February 17, 2011, 09:38:42 am
Whatever the slowdown is, it is not revealed by YSlow. Can you please try the google tool next. I've also edited contents of the code field in my previous post.

For reference, my ping statistics are as follows.

pagead2.googlesyndication.com
Code: [Select]
    Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),
    Minimum = 56ms, Maximum = 67ms, Average = 56ms

cdn.jquerytools.org
Code: [Select]
    Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),
    Minimum = 44ms, Maximum = 45ms, Average = 44ms

ajax.cloudflare.com
Code: [Select]
    Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),
    Minimum = 54ms, Maximum = 56ms, Average = 54ms

direct.hard-light.net
Code: [Select]
    Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),
    Minimum = 144ms, Maximum = 151ms, Average = 145ms

There's also one more external domain being called, api.viglink.com. It cannot be pinged but it is also one of the CF features that were disabled earlier, so it is not the culprit anyway.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Fury on February 17, 2011, 10:58:00 am
Huh, looks like I didn't notice there was already a second page. :p Anyhow, everything seems just fine. Frankly, I have no clue what is happening there. Though it made me realize server's mod_expires settings sucked, so I've tweaked those.

I'm at a loss here now. I would've imagined there would have been dropped packets, very high response times in YSlow or something, just something to give a clue. But there's nothing as far as I can see.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Starman01 on February 17, 2011, 11:10:11 am
What's that error with "tracert", anything special ?
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Fury on February 17, 2011, 11:57:12 am
Nope. It just means that network devices or servers after scnet.net don't reply to pings or lookups. Either such packets are prioritized to very low and they're busy serving real packets, or more likely, they're just blocked. Same happens to me as well, so that's a non-issue since http packets are routed as usual.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Starman01 on February 17, 2011, 12:27:54 pm
This really sucks. I'm not saying you did something wrong, because only me or a minority is effected, but it started that day when you said you changed something on the DNS side (or whatever you did when I had to change my FTP Adress).  I just needed 3 tries to even open up the forum main site, I received "server not responding" after a minute of waiting.

I will now try, to disable my add block, the adware scanner and even switch to IE.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Fury on February 17, 2011, 01:12:46 pm
If others were having same problems, I'm pretty sure there'd be posts from them by now.

Also, can you try if you can replicate the issue by browsing the FSWiki and Game Warden forums?
http://www.hard-light.net/wiki/index.php/Main_Page
http://game-warden.com/forum/index.php

Because if this is happening because of CF, then the results you get should be that you get similar issues while browsing the FSWiki, but not when browsing the GW forums.

Is it possible for you to try if this happens at school/work/friend's place/whenever else you can use a computer?
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Starman01 on February 17, 2011, 01:19:27 pm
Uh, didn't thought about that to be honest :) I will try on my laptop too, it has W7 (it's brandnew, but I use it seldom).

I will try, also the other stuff
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Sololop on February 21, 2011, 06:39:57 pm
Well, as of today, I've been having really slow browsing here, and a few "Page cannot be found" "The connection has timed out" and "The server is taking too long to respond" errors. Hmm.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Fury on February 21, 2011, 11:28:33 pm
It'd be helpful to know
1) Does this happen on all sites served on hard-light.net, or are there any exceptions such as hosted project sites.
2) Does this happen on game-warden.com.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Starman01 on February 22, 2011, 07:33:22 am
Sorry for not responding earlier, but I'm currently pretty frustrated about this. The HLP forum is nearly unussable for me (sure it works, but I loose patient very quickly, and ever fifth query to the server results into at least 30 seconds waiting time and randomly "server not responding".

it's strange, there are hours it works well, and hours, where the errors are very often  :banghead:

Gamewarden and Wiki seem to work though. I will check immediately next time again when HLP lags


(edit1) The same time HLP lags, Gamewarden works fine.

(edit2) The same time HLP lags, the wiki lags too.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Fury on February 22, 2011, 10:23:45 am
Whatever, I've reverted back from using the CF DNS proxy. Should be propagated to you within 24 hours. That'll mean we get again more traffic from spammers and **** though.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Sololop on February 22, 2011, 10:27:31 am
Well, any and all issues I had yesterday are nonexistent today. May have been an isolated incident.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Starman01 on February 22, 2011, 10:30:50 am
Quote
Whatever, I've reverted back from using the CF DNS proxy. Should be propagated to you within 24 hours. That'll mean we get again more traffic from spammers and **** though.

Well, if I'm really the only person who has this problem ( I still can't imagine that) , then it not really a good solution, isn't it ? In fact, then just I should receive the asshole-card, not the entire forum  :sigh:
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Fury on February 22, 2011, 10:33:34 am
Well, any and all issues I had yesterday are nonexistent today. May have been an isolated incident.
Fairly certain it was because otherwise you'd have been here complaining since day one.

Well, if I'm really the only person who has this problem ( I still can't imagine that) , then it not really a good solution, isn't it ? In fact, then just I should receive the asshole-card, not the entire forum  :sigh:
No, it's not a good solution but it's the only one I have.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Starman01 on February 22, 2011, 10:40:39 am
Well, I can't say I wouldn't appreciate that decision, but I don't want to have the problem solved for me, when the rest of you suffers. So, let me say, if there are occuring problems to the board again due to spammers or other attacks, then don't hesitate change it back please. I will then have to look for a different solution on my side, since it's seems to be my problem then, not yours.....   :)
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Mongoose on February 22, 2011, 02:53:55 pm
I was actually experiencing the same issues that Sololop was yesterday, to the point where I thought the site might be down completely for everyone.  They seemed to be resolved by last night, though.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Droid803 on February 22, 2011, 03:45:45 pm
Yep, I got it yesterday too.
Then again, I think some internet relay server died last night or something as eBay was lagging, as was hotmail, but a number of other sites were fine and dandy.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Mongoose on February 23, 2011, 02:43:22 pm
Okay, I just got hit with some massive server timeouts last night lasting several hours.  (Never fun when you have several threads open at once.)  In fact, things got so bad that I started getting my ISP's generic "This site is unavailable or does not exist" page.  I happened to check Game Warden at the same time, and it was experiencing similar issues.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Starman01 on February 23, 2011, 02:47:09 pm
Well, since Fury changed back yesterday what he did a few days ago, all is working fine for me again, not a single lag, not to mention no 404
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: FreeSpaceFreak on February 24, 2011, 02:47:36 am
Okay, I just got hit with some massive server timeouts last night lasting several hours.  (Never fun when you have several threads open at once.)  In fact, things got so bad that I started getting my ISP's generic "This site is unavailable or does not exist" page.  I happened to check Game Warden at the same time, and it was experiencing similar issues.

Yes, it seems the server was down yesterday morning (counting in GMT), but everything should be back to normal now.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Droid803 on February 24, 2011, 02:49:43 pm
Might just be my connection but I'm getting Database Errors :o
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Fury on May 18, 2011, 03:41:54 am
Cloudflare has rolled new data centers in LA, New Jersey, Hong Kong and about to roll in Paris and Frankfurt. Amsterdam data center was also upgraded recently to handle 10 times more traffic it used to. Once these two new data centers are up and running, I might give Cloudflare new try. Hopefully issues reported have been ironed out.
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Enigmatic Entity on May 18, 2011, 08:51:42 am
On the uni it still lags about 10 seconds when going into most threads and out of most threads. Not really complaining about the lag, it is more the fact that crappy internet explorer decideds that the lag of the web page should control all the other tabs in the browser  :mad: And FF doesn't have flash when run off a USB, (can't install either), so IE put up with I must...
Title: Re: Extreme Forum Lags, am I the only one ?
Post by: Starman01 on May 20, 2011, 09:00:10 am
***shrugs in fear for the upcoming change****

 :p