Hard Light Productions Forums

Site Management => Site Support / Feedback => Topic started by: Axem on January 17, 2013, 08:02:52 pm

Title: Ideas to increase user friendliness
Post by: Axem on January 17, 2013, 08:02:52 pm
The new forum layout is pretty rad, but there's a curious problem. There's still way too much for a newbie to see. If you're on the main page and you go "Getting Started" you see a long history about FreeSpace and what it means to be a GTVA pilot! My teel deer senses are tingling and I'm hitting the back button. If you're on the forums, there's a bazillion links (slightly exaggerated) that leads to areas that all look highly technical.

The easiest instructions to get FreeSpace Open working, you need a minimum of... well 1 click right now. 3.6.16 RC1 is top of the news. But that doesn't lead you to basic instructions and that's not always going to stay there. So worst case we need to go to the forums (1 click), wander into General FreeSpace (2 clicks) see a this year old thread about installing FreeSpace open and mods (3 clicks) and then wonder if these instructions are still up to date. Maybe I should make a post!

In the interests of speeding this process along, how about a big giant banner or box at the top of the main page and above the highlights on the forums with something like...

UPGRADING FREESPACE 2
Windows (http://www.hard-light.net/forums/index.php?topic=78710.0) - Mac (http://www.hard-light.net/forums/index.php?topic=79546.0) - Linux (http://www.hard-light.net/forums/index.php?topic=79545.0)

And eventually when that... installer... gets finished, the link could go to installing the installer and instant FreeSpace successes!

Thoughts?
Title: Re: Ideas to increase user friendliness
Post by: Scourge of Ages on January 17, 2013, 10:54:16 pm
:yes:
Also, since it's supposed to be the new "primary" launcher, I think wxLauncher should feature more prominently on both the Installation and the Release threads.
Title: Re: Ideas to increase user friendliness
Post by: General Battuta on January 18, 2013, 11:34:30 am
Holy **** the FSOInstaller is still linked on the top bar? that should probably change until it's not broke as ****
Title: Re: Ideas to increase user friendliness
Post by: Luis Dias on January 18, 2013, 11:36:38 am
Holy **** the FSOInstaller is still linked on the top bar? that should probably change until it's not broke as ****

Yeah, that *has* been "suggested" a lot of times already. Sigh.

:yes:
Also, since it's supposed to be the new "primary" launcher, I think wxLauncher should feature more prominently on both the Installation and the Release threads.

... And stop calling it "alpha".
Title: Re: Ideas to increase user friendliness
Post by: niffiwan on January 18, 2013, 09:17:11 pm
+1 for Axem's banner idea :)
Title: Re: Ideas to increase user friendliness
Post by: Goober5000 on January 19, 2013, 12:59:14 am
Holy **** the FSOInstaller is still linked on the top bar? that should probably change until it's not broke as ****
For the past few weeks, I have been doing research on the concurrency building blocks needed to complete the installer. :nervous:

Nevertheless, I've emailed Sandwich to ask how the top bar can be changed.  I'd do it myself but the site files are a mess of multiple engines and templates, some of them obsolete and no longer used.  It took me three days to figure out how to add Tapioca Pudding to the main page. :sigh:

EDIT: Okay, I have the information now.  Top bar should be updated.
Title: Re: Ideas to increase user friendliness
Post by: Axem on January 20, 2013, 09:51:04 am
So it is... it took me awhile to find it. I was thinking something much more prominent and in your face on the forum page and on the main page (and getting rid of that FSO installer link for now).
Title: Re: Ideas to increase user friendliness
Post by: Luis Dias on January 21, 2013, 10:27:04 am
I like how it is right now :)
Title: Re: Ideas to increase user friendliness
Post by: deathspeed on January 21, 2013, 12:02:52 pm
Axem has a valid point, and I like his idea.  I was a little familiar with the forums and running FSO, having run it from the installer several years ago, but when I decided to come back last summer I went through exactly what he mentions - multiple links and threads, and never quite sure if what I was looking at was the most up-to-date info.  I very nearly went back to just using the installer to be done with it.  I think someone just casually showing up to check it out, who is not dedicated to using the most current info, would just give up (or use the installer, if they find it).

On a separate aspect of being noob-friendly, is there a thread or post or wiki or anything somewhere defining terms, jargon, and abbreviations?  I cannot always tell from context what some of the forum posts are about, especially if they are not about the retail versions/campaigns.  :)

Thanks, you all!  This whole project is obviously a labor of love, and you all are awesome. 
Title: Re: Ideas to increase user friendliness
Post by: FreeSpaceFreak on January 21, 2013, 01:21:57 pm
On a separate aspect of being noob-friendly, is there a thread or post or wiki or anything somewhere defining terms, jargon, and abbreviations?  I cannot always tell from context what some of the forum posts are about, especially if they are not about the retail versions/campaigns. :)
Yep, there is indeed. (http://www.hard-light.net/wiki/index.php/Various_Terms)
Title: Re: Ideas to increase user friendliness
Post by: deathspeed on January 21, 2013, 01:33:34 pm
Awesome; thanks!  I promise, I did look before I posted that.  :)
Title: Re: Ideas to increase user friendliness
Post by: Mongoose on January 21, 2013, 02:01:39 pm
Was there a certain search term you used on the wiki that didn't trigger that page?  We could presumably add a re-direct if that's the case.
Title: Re: Ideas to increase user friendliness
Post by: deathspeed on January 21, 2013, 03:04:50 pm
I think my main problem was that I overlooked the "freespace jargon" link on the right side of the main wiki page.   Doh!

Searching for "terms", "terminology", "jargon", and 'abbreviations" did return a lot of results; I was trying to figure how to narrow it down than just gave up and asked.    :D
Title: Re: Ideas to increase user friendliness
Post by: FreeSpaceFreak on January 22, 2013, 11:40:17 am
Perhaps we need an easy-to-find 'newbie section' linked from the forums, to group installation guides and a couple of these useful Wiki pages?
Title: Re: Ideas to increase user friendliness
Post by: Rodo on January 22, 2013, 01:10:55 pm
If you want to go simplistic, then better just create a separate board inside General Freespace and call it "Getting Started", then place all threads related to FS2 Open installation in there, as well with some background story explaining the difference between FSO and FS2, where to obtain a copy of FS2 and if possible a multiplayer section with install instructions as well.
Title: Re: Ideas to increase user friendliness
Post by: General Battuta on January 22, 2013, 01:14:47 pm
that is a legit good idea
Title: Re: Ideas to increase user friendliness
Post by: The E on January 22, 2013, 02:08:04 pm
It is an excellent idea and I endorse it.
Title: Re: Ideas to increase user friendliness
Post by: karajorma on January 22, 2013, 09:17:33 pm
Get's my vote. :yes:
Title: Re: Ideas to increase user friendliness
Post by: CommanderDJ on January 23, 2013, 06:41:55 am
Gets my vote. :yes:

:nervous:
Title: Re: Ideas to increase user friendliness
Post by: Fury on January 23, 2013, 06:47:38 am
If you want to go simplistic, then better just create a separate board inside General Freespace and call it "Getting Started", then place all threads related to FS2 Open installation in there, as well with some background story explaining the difference between FSO and FS2, where to obtain a copy of FS2 and if possible a multiplayer section with install instructions as well.
IMO stuff like that belongs to the wiki. SMF 2.0 IIRC supports boards that are essentially redirecting to another url. In other words, admin can create a board called "Getting started" which redirects to specific FSWiki article.
Title: Re: Ideas to increase user friendliness
Post by: karajorma on January 24, 2013, 08:25:44 am
Gets my vote. :yes:

:nervous:

And that's the kind of nonsense that happens when I post after only being awake for 5 minutes! :rolleyes:
Title: Re: Ideas to increase user friendliness
Post by: SypheDMar on January 24, 2013, 09:58:19 pm
Woohoo! After mentioning it twice this month, the Installer has finally been removed!

Also, can we make General FreeSpace Board less cluttered? I was thinking about unpinning the three "Getting Started for OS" (GSOS) threads and pin a "Getting Started" thread with the three "GSOS" threads linked within the "Getting Started" thread. Makes a bit more sense now that we have the GSOS threads on the nav bar too.
Title: Re: Ideas to increase user friendliness
Post by: Rodo on January 28, 2013, 08:09:34 pm
IMO stuff like that belongs to the wiki. SMF 2.0 IIRC supports boards that are essentially redirecting to another url. In other words, admin can create a board called "Getting started" which redirects to specific FSWiki article.

I've always though of the wiki as a resource most usefull for modders and the acquainted with FSO, not some place where newbs get what they need. There's no interaction there, nowhere and no one to turn to when you face a problem, forums are different since there always seems to be someone out there reading your inquiries.

Newbies don't get along that much with the wiki IMO, or do not even know it exists and why does it exist at all.

If I were a newbie I'd look for tut's on how to install FS the on the forums, as soon as I get to a thread that seems to redirect me to another site I might probably distrust said thread and hit the back button on my browser.

Placing everything that's necessary on a single board would be much more effective from a newbie pov, they'd get to see the title and it's quite clear they need to go there to start with freespace, you can introduce them in the jargon on one thread, some history about the game on the other and then let them follow the instructions to manually install freespace.

You could even take that hole wiki article and port it to a few different threads on the forum, it explains a lot but when it comes to instructions or resources to get FS installed you're getting linked to the forums again and that seems kind of redundant, and probably puzzling to a complete stranger to these places.
Title: Re: Ideas to increase user friendliness
Post by: FreeSpaceFreak on January 29, 2013, 12:04:37 am
Well we do have the Getting Started (http://www.hard-light.net/wiki/index.php/Getting_started) page on the Wiki, it's even linked from the forum top bar! But I agree with Rodo, it is not very interactive - the advantage of a newbie forum would be a place to group all newbie questions. The Wiki page is also a bit of a wall-of-text as is.
Title: Re: Ideas to increase user friendliness
Post by: X3N0-Life-Form on January 29, 2013, 04:52:14 am
Newbies don't get along that much with the wiki IMO, or do not even know it exists and why does it exist at all.
Actually the wiki is pretty much how I got into FSO. I was looking for info on the game, so I googled "freespace wiki", and here I am. Even after installing FSO, it took me while to even look at the forums, let alone register.

So yeah, I think this kind of info has a place on the wiki as well.
Title: Re: Ideas to increase user friendliness
Post by: Sandwich on February 05, 2013, 09:30:54 pm
What do you guys think about an Articles (or Guides, or How-To, or whatever) section on the mainpage? I'm working on the new mainpage, and content is somewhat sparse... ;)
Title: Re: Ideas to increase user friendliness
Post by: Fury on February 05, 2013, 11:49:11 pm
My opinion hasn't changed since, what, four years ago? Such section is unnecessary when there is already the wiki. Now, pulling content from the wiki to display on the mainpage is different matter and much better choice.
Title: Re: Ideas to increase user friendliness
Post by: Colonol Dekker on February 06, 2013, 02:37:56 am
I thought this topic was a release for behavioural modification based on the title. I feel cheated and request taco-based compensation.