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Off-Topic Discussion => General Discussion => Topic started by: Scotty on October 22, 2014, 07:43:38 pm

Title: Moderation Policy Changes in General Discussion
Post by: Scotty on October 22, 2014, 07:43:38 pm
This is a letter of intent.  Further explanation for this decision can be found here (http://www.hard-light.net/forums/index.php?topic=88327.msg1767077#msg1767077) and here (http://www.hard-light.net/forums/index.php?topic=88327.msg1766950#msg1766950).  Please note that this decision has not come about as a result of consensus moderator discussion: I am acting on my own initiative following the frankly shameful display of behavior that permeated several threads throughout General Discussion in the past and recently.

The important changes are thus:

I will leave this topic open for feedback.  Posts expressing the opinion that I have overstepped my bounds that do not come from another moderator or administrator will be met with amused laughter.  Posts expressing sincere misgivings or questions will be handled candidly.

EDIT: expository links added.
Title: Re: Moderation Policy Changes in General Discussion
Post by: Scourge of Ages on October 22, 2014, 07:47:33 pm
I believe you have overstepped your bounds, sir.
(not really, but I like the idea of causing amused laughter)
Title: Re: Moderation Policy Changes in General Discussion
Post by: SpardaSon21 on October 22, 2014, 08:02:52 pm
/me approves of these changes.
Title: Re: Moderation Policy Changes in General Discussion
Post by: MP-Ryan on October 22, 2014, 08:06:18 pm
As the person who basically wrote the text of the current guidelines.... I like this.
Title: Re: Moderation Policy Changes in General Discussion
Post by: AdmiralRalwood on October 22, 2014, 08:21:27 pm
/me approves of these changes.
/me approves as well
Title: Re: Moderation Policy Changes in General Discussion
Post by: SypheDMar on October 22, 2014, 08:32:13 pm
I mentioned this on IRC, but I'll say it here as well.

I am for this change, but I also expect there to be proactive moderation.
Title: Re: Moderation Policy Changes in General Discussion
Post by: karajorma on October 23, 2014, 03:39:49 am
I banned Lorric for this sort of reason earlier and I did say he wouldn't be the last, merely the first. So I was pretty much already doing this already and I'm obviously on board. 
Title: Re: Moderation Policy Changes in General Discussion
Post by: Grizzly on October 23, 2014, 04:27:35 am
I suggest renaming general discussion to major gibberish to promote a feeling of light-heartedness
Title: Re: Moderation Policy Changes in General Discussion
Post by: InsaneBaron on October 23, 2014, 08:55:44 am
No complaint here. I was always a little worried that the letter of the law was getting priority over the basic goal.

And yes, I'm aware that I've caused trouble myself over this kind of thing. And yes, I'm the first to admit I was in the wrong.
Title: Re: Moderation Policy Changes in General Discussion
Post by: Beskargam on October 23, 2014, 09:22:09 am
I'm all for this. I've been avoiding gendisc for years basically for this reason.
Title: Re: Moderation Policy Changes in General Discussion
Post by: Luis Dias on October 23, 2014, 09:31:40 am
Well I for one will disagree a tiny bit here. Forum guidelines are precisely that, guidelines. As far as I am aware, a guideline is something that is really useful as a guide of action, but should never be read as a literal document from the Almighty that is set in stone in legalese fashion, one which everyone should obey in the literal sense, rather than in the spirit of the thing.

A guideline is always useless if one pays more attention to the legalese of it rather than its spirit. So my disagreement isn't exactly with what Scotty has decided, but with the wording of it likening this to "let's drop the guidelines". I think that's a bad idea. A document that may evolve in reasonable terms is better than arbitrary decisions on what is "good behavior" as subjectively perceived by any moderator... Not that I distrust anyone in the board right now, and I know that "direct moderation" seems just so much more powerful and immediate, but if the only guideline from now on is "behave" then we are all up for grabs here.

Furthermore, I haven't seen any recent activity that required this drop in the guidelines, especially those two links you posted. Yes, that thread is heated, but in comparison with the wider net, I think it's ****ing paradise.

"Don't be a dick" is not always sufficient.
Title: Re: Moderation Policy Changes in General Discussion
Post by: Dragon on October 23, 2014, 10:26:38 am
Err... he's saying exactly what you are. The letter is dropped, the spirit persists. Essentially, he's reducing the guidelines to... guidelines, whereas they were treated like actual rules before.
Title: Re: Moderation Policy Changes in General Discussion
Post by: karajorma on October 23, 2014, 10:31:16 am
I don't see what your issue is Luis. Scotty clearly said that he'd be moderating based on the spirit of the guidelines rather than the letter of the guidelines. That doesn't mean that the guidelines are being ignored, just that people who act like dicks and then try to say that they didn't actually break any of the guidelines will still be in hot water.

If you follow the intent of the guidelines you won't have any trouble. If instead you try to make sure you stay in them by just being only dickheaded enough to not cross the line, you will be noticed and their will be consequences.

No one mentioned dropping the guidelines.
Title: Re: Moderation Policy Changes in General Discussion
Post by: deathspeed on October 23, 2014, 10:46:37 pm
I'm all for this as well.  My post count may not be very high, but I've been registered for over 10 years and reading almost daily for the last four years, and the level of civility seems to have dramatically dropped off.  Or maybe I am just getting sensitive in my old age.

By its very nature, moderation can never be 100% objective, and rules cannot be codified to cover every situation.  I don't have a beef with anyone here, but it does seem that a few people tend to constantly push the boundaries, both written and unwritten.  There are some incredibly smart people posting here; half the time I can't even tell what they are really saying or why they are getting so mad at each other.  While many smart people do enjoy probing the boundaries, I think most of them also know when they have gone too far, even if there is not a written rule they can point to.  Just like when I used to admin a server for a popular FPS - there was not a written rule that said "you will be banned if you tell an admin to STFU during the game", but most people could figure that out on their own without trying it.  The ones that did try it may have expressed surprise that I was an admin, but not a single one was ever surprised at the ban itself. 

There is always going to be some subjectivity involved, whether it is another member reporting a post for moderators to review, or a moderator/admin stepping in on their own.  I'm sure that even moderators are not going to agree with each other 100%; after all, they are smart people, too, and each individual has different sensitivities and tolerance levels.  But just like that server, this forum has a process by which a person can ask to have an action reviewed, or at least get an explanation if they honestly do not know what they did wrong.  And just like that server, with some of the blatant stuff I have seen on here, I don't know how anyone could be honestly surprised if they get a warning, time off, etc.  The moderation staff here seems to me to be very tolerant.
Title: Re: Moderation Policy Changes in General Discussion
Post by: Colonol Dekker on October 24, 2014, 01:09:00 am
Hi there.

As the #moderator (albeit in fleeting moments in recent time) based in GD I* also endorse this. I had non Admins could affect members operating in forums out of their mandate so this is also interesting to me. Scotty old bean. Have a pat on the back for highlighting this.




*not based on global defense initiative
Title: Re: Moderation Policy Changes in General Discussion
Post by: karajorma on October 24, 2014, 03:28:30 am
Actually, about that. Would you have a problem if I unmod you Dekker? Through no fault of your own you've basically ended up being the only moderator of Gen Discuss who doesn't have access to the Global Moderator forums we are now using to discuss issues to do with moderation.

Since you're not around enough to make it fair to give you a global mod badge, it seems the only fair thing to do is to allow you to retire (with full honours). :D

Anyway, send me a PM if you have any issues and we can discuss it.
Title: Re: Moderation Policy Changes in General Discussion
Post by: Luis Dias on October 24, 2014, 05:00:37 am
My problem is that I really suck at reading english sometimes. Now I understand what Scotty meant by "The letter of the forum guidelines for good behavior are hereby ignored". By "letter" I understood the literal sense of a "letter", a written issue, basically MP's whole "letter". Now I facepalm and realise that this word "letter" means exactly taking the words in the "legal" sense.

TLDR: Ignore what I said and move on!
Title: Re: Moderation Policy Changes in General Discussion
Post by: Colonol Dekker on October 24, 2014, 07:07:38 am
Actually, about that. Would you have a problem if I unmod you Dekker? Through no fault of your own you've basically ended up being the only moderator of Gen Discuss who doesn't have access to the Global Moderator forums we are now using to discuss issues to do with moderation.

Since you're not around enough to make it fair to give you a global mod badge, it seems the only fair thing to do is to allow you to retire (with full honours). :D

Anyway, send me a PM if you have any issues and we can discuss it.

No issues at all mate. If I could get my Rank back that'd be neat or some sort of gold watch retirement badge?
Title: Re: Moderation Policy Changes in General Discussion
Post by: Dragon on October 24, 2014, 04:56:43 pm
My problem is that I really suck at reading english sometimes. Now I understand what Scotty meant by "The letter of the forum guidelines for good behavior are hereby ignored". By "letter" I understood the literal sense of a "letter", a written issue, basically MP's whole "letter". Now I facepalm and realise that this word "letter" means exactly taking the words in the "legal" sense.

TLDR: Ignore what I said and move on!
Don't worry, it happens to everyone. :)
Title: Re: Moderation Policy Changes in General Discussion
Post by: Mongoose on October 24, 2014, 05:04:16 pm
My problem is that I really suck at reading english sometimes. Now I understand what Scotty meant by "The letter of the forum guidelines for good behavior are hereby ignored". By "letter" I understood the literal sense of a "letter", a written issue, basically MP's whole "letter". Now I facepalm and realise that this word "letter" means exactly taking the words in the "legal" sense.

TLDR: Ignore what I said and move on!
This actually raises a very good point: idioms are the absolute hardest part of any language to comprehend for a non-native speaker (hell, they can vary greatly within the same language), and we native speakers generally don't spare much thought for that fact.  Since we have so many users for whom English isn't their first language, we should probably do our best to use uncomplicated language, or at the very least provide a "translation" in plainer English.

some sort of gold watch retirement badge?
:yes:
Title: Re: Moderation Policy Changes in General Discussion
Post by: karajorma on October 25, 2014, 06:23:15 am
No issues at all mate. If I could get my Rank back that'd be neat or some sort of gold watch retirement badge?

You want to be promoted back to Colonel?
Title: Re: Moderation Policy Changes in General Discussion
Post by: Flipside on October 25, 2014, 06:57:54 am
It's about time too, GM can be a horrible place to Moderate.
Title: Re: Moderation Policy Changes in General Discussion
Post by: Colonol Dekker on October 25, 2014, 07:35:07 am
No issues at all mate. If I could get my Rank back that'd be neat or some sort of gold watch retirement badge?

You want to be promoted back to Colonel?

It'd be nice. My reservist commitments are dropping in line with my increased prison work. Plus I miss it :0

No gold watch?
It's about time too, GM can be a horrible place to Moderate.

about time I got busted? :nervous:
Title: Re: Moderation Policy Changes in General Discussion
Post by: Flipside on October 25, 2014, 08:22:37 am
:lol:

Probably not the best place to put that comment, I was referring to Scotty's original post.

And if we're handing out retirement watches, I want one too :P
Title: Re: Moderation Policy Changes in General Discussion
Post by: Colonol Dekker on October 25, 2014, 04:12:30 pm
I endorse that sentiment. It does have a fair old amount of traffic.
Title: Re: Moderation Policy Changes in General Discussion
Post by: Mr. Vega on October 25, 2014, 04:30:43 pm
Speaking as a very long-time member of this forum, this is the 785th (actual conservative estimate) moral panic over General Discussion becoming too heated. I'm sure things will cool down eventually, just like the other 784 times it happened.

In fact, I've seen things get much more than this heated years ago. It seems standards have been continuously tightening for years since the first big turnover of admins occurred.
Title: Re: Moderation Policy Changes in General Discussion
Post by: Goober5000 on October 25, 2014, 04:49:29 pm
I am unstickying this because a discussion of one moderator's moderation style is not to be construed as a change in board-wide moderation.

This is a letter of intent.  Further explanation for this decision can be found here (http://www.hard-light.net/forums/index.php?topic=88327.msg1767077#msg1767077) and here (http://www.hard-light.net/forums/index.php?topic=88327.msg1766950#msg1766950).  Please note that this decision has not come about as a result of consensus moderator discussion: I am acting on my own initiative following the frankly shameful display of behavior that permeated several threads throughout General Discussion in the past and recently.

So what, exactly, is the purpose of this thread?  Is it to say that you intend to be moderating more strictly?  If so, that's within your discretion as a moderator and is not a change to the rules.  Is it to explicitly change the rules to favor your interpretation of them (as you seem to state in the first bullet)?  If so, that is a significant overstep of your bounds as a moderator.

Quote
1. The letter of the forum guidelines for good behavior are hereby ignored.  The reasoning for this is present in the two posts I have linked.

So, you're going to ignore the very forum guidelines that we as a forum established by consensus?  You are saying that, as a moderator, you are no longer willing to be bound by the moderation rules?  That is prima facie justification for revoking your moderatorship, right there.

And the two posts you linked don't contain anything to support your case.  I understand that you're frustrated by HLP drama.  I understand that several people are failing to follow the guidelines:
Quote
Being respectful means that you debate the arguments, and you don't attack the person making them; you contribute meaningfully to discussion, and do not disrupt it for others.
What I don't understand is why you are stating your intention to toss out the letter of the guidelines, which supports the very point you are concerned about.

Quote
2. In their stead, I will be moderating within the spirit of the guidelines for good behavior.  Too many incidents in General Discussion go without action because they are just within the letter of the guidelines.

As I already mentioned, the guidelines already allow for moderator discretion.  Do you think so poorly of those constraints that you now want to throw out the rules and moderate based on how you feel about them?

Nobody is above the law.  Not the forum members and certainly not the forum moderators.

Quote
3. Obvious attempts to bait or incense other members will be met with warnings.
4. Because I am not an administrator, temporary bans will be accomplished by issuing warnings that impedes users posting.  Warnings decay automatically over time, meaning I won't be able to forget to re-enable a user's privileges.

These I have no problem with.

Quote
5. I am not acting on behalf of the moderation staff, I am acting independently.  If, for whatever reason, the consensus of the moderation or administration staff is that I've overstepped my bounds, so be it.  I will abide by that declaration.

You have overstepped your bounds.  You don't get to take a policy that's been established by consensus and announce that you are going to ignore it and henceforth act on your own authority.

In my opinion, you've gotten so close to the problem that you're allowing your frustration to cloud your judgement.  Haven't we established a convention -- if not a precedent -- that moderators which are heavily involved in a discussion should recuse themselves from moderating them?  That they should step back, and in the interests of fairness, ask an uninvolved moderator to give their unbiased opinion?


EDIT: Incidentally, if you think there's a deficiency in the letter of the guidelines, then there is a solution that ought to be obvious: propose a change to the letter of the guidelines.
Title: Re: Moderation Policy Changes in General Discussion
Post by: Phantom Hoover on October 25, 2014, 05:16:31 pm
You have overstepped your bounds.  You don't get to take a policy that's been established by consensus and announce that you are going to ignore it and henceforth act on your own authority.

It is really damn clear both from this thread and the actual discussions at the time of the guideline changes that the consensus is very much in favour of Scotty's approach.
Title: Re: Moderation Policy Changes in General Discussion
Post by: MP-Ryan on October 25, 2014, 07:22:48 pm
Goober, what I think Scotty is getting at is that the spirit of the guidelines was written as a holistic piece that was meant to emphasize moderator discretion to steer discussions in a productive and respectful direction, yet the exact letter of them is not prohibitive of any but a very few specific things.

What Scotty is proposing is to moderate according to what the guidelines,holistically mean, not what they specifically say.  Considering this is why they were rewritten this way in the first place, Scotty's approach is what I, at least, expected to result.  So far everyone else posting is echoing that sentiment.
Title: Re: Moderation Policy Changes in General Discussion
Post by: Bobboau on October 25, 2014, 08:11:44 pm
I have concerns about the idea of moderating from an explicitly subjective stance.
Title: Re: Moderation Policy Changes in General Discussion
Post by: Phantom Hoover on October 25, 2014, 08:17:20 pm
Moderation is going to be unavoidably subjective one way or another. Pretending it can be objective is what's currently getting in the way of effective moderation in this forum.
Title: Re: Moderation Policy Changes in General Discussion
Post by: Bobboau on October 25, 2014, 08:28:11 pm
yeah because efficiency is the ultimate metric of how well something is being governed, rule of law is so overrated.
Title: Re: Moderation Policy Changes in General Discussion
Post by: Scotty on October 25, 2014, 08:36:05 pm
yeah because efficiency is the ultimate metric of how well something is being governed, rule of law is so overrated.

He didn't say efficient, he said effective.  The state of moderation in this board is sparse, at best, and expecting all moderators to recuse themselves from anything that may end up getting heated is unrealistic, at the very least.  That's not to say that it ultimately comes down to the moderator's whim and mood, but clearly something needs to happen.
Title: Re: Moderation Policy Changes in General Discussion
Post by: Mongoose on October 25, 2014, 09:50:58 pm
I have concerns about the idea of moderating from an explicitly subjective stance.
Welcome to being human!  Enjoy your stay.

And not that I've had enough free time to do much more than lurk over the past few weeks, I'm fully behind Scotty's philosophy on modding.  I have enough students picking nits with me on a daily basis; I don't need to see any more of that here.
Title: Re: Moderation Policy Changes in General Discussion
Post by: Goober5000 on October 26, 2014, 01:17:48 pm
Goober, what I think Scotty is getting at is that the spirit of the guidelines was written as a holistic piece that was meant to emphasize moderator discretion to steer discussions in a productive and respectful direction, yet the exact letter of them is not prohibitive of any but a very few specific things.

But the very things that Scotty highlighted as problems are things that the policy specifically addressed.  By Scotty's own criteria, there is no problem with the letter of the guidelines.

Quote
What Scotty is proposing is to moderate according to what the guidelines,holistically mean, not what they specifically say.  Considering this is why they were rewritten this way in the first place, Scotty's approach is what I, at least, expected to result.

What Scotty announced (not proposed) is "The letter of the forum guidelines for good behavior are hereby ignored." and "I am not acting on behalf of the moderation staff, I am acting independently."  That amounts to unilaterally tossing out the rules of the forum.  That's quite a bit more substantial than a change in approach.

Quote
So far everyone else posting is echoing that sentiment.

I kind of wonder if there isn't a chilling effect on opposing opinions caused by the statement "Posts expressing the opinion that I have overstepped my bounds that do not come from another moderator or administrator will be met with amused laughter."


The state of moderation in this board is sparse, at best

That's a clear area for improvement.  We can address that without ignoring the guidelines.

Quote
and expecting all moderators to recuse themselves from anything that may end up getting heated is unrealistic, at the very least.

What I said was "moderators which are heavily involved in a discussion should recuse themselves from moderating them".  And "heavily involved" means that a moderator is actively involved in the discussion with a personal stake in the outcome, not that the moderator has occasionally posted in the thread.  That's not unrealistic at all.  All that's needed is to report the thread, asking for an uninvolved moderator to take a look.  It's been done before, many times.


I have enough students picking nits with me on a daily basis; I don't need to see any more of that here.

There's no need for moderation to devolve into nitpicking.  All that's needed is to say "the guidelines prohibit disruptive/disrespectful behavior", and "X violated the guidelines".  If there's controversy, simply ask another moderator to give an opinion.  Trying to out-argue the person being moderated seldom works anyway.
Title: Re: Moderation Policy Changes in General Discussion
Post by: Scotty on October 26, 2014, 01:26:19 pm
You're making the same mistake everyone on this board has been for as long as the guidelines have existed: you're holding the letter of the rules as more important than anything else.  I even specifically stated (in the part that you didn't quote) that I'd be moderating based on the spirit of the moderation guidelines.  This is the problem in GenDisc.  Picking and choosing what to quote and ignore, leaving out anything that makes sense and isn't objectionable.  Weaseling around the phrasing in order to find out how to win the argument.  I'm frankly shocked that you don't see how the very manner in which you decided to disagree is emblematic of the problems I was speaking out against.
Title: Re: Moderation Policy Changes in General Discussion
Post by: Goober5000 on October 26, 2014, 01:56:03 pm
You're making the same mistake everyone on this board has been for as long as the guidelines have existed: you're holding the letter of the rules as more important than anything else.  I even specifically stated (in the part that you didn't quote) that I'd be moderating based on the spirit of the moderation guidelines.  This is the problem in GenDisc.  Picking and choosing what to quote and ignore, leaving out anything that makes sense and isn't objectionable.  Weaseling around the phrasing in order to find out how to win the argument.  I'm frankly shocked that you don't see how the very manner in which you decided to disagree is emblematic of the problems I was speaking out against.

The letter of the rules is more important because that is what was agreed upon.  That is what is published for people to see.  That is what you can point people to if they violate them.

Look, the principle doesn't change if I quote the "spirit" part too:

Quote
The letter of the forum guidelines for good behavior are hereby ignored. ... In their stead, I will be moderating within the spirit of the guidelines for good behavior.

How do you define the "spirit" of the guidelines?  Whose interpretation of spirit are we using?  Yours?  What makes your interpretation superior to any others?  If there's a member unfamiliar with the "spirit" of the guidelines, where does he go to learn it?  Is he supposed to read your mind?
Title: Re: Moderation Policy Changes in General Discussion
Post by: deathfun on October 26, 2014, 03:22:05 pm
Objectively speaking isn't this a conversation you both should be having in the moderation forum? As interesting as it is to see admins and mods discuss things, it seems more appropriate that they're discussed somewhere the rest of the moderation/admin team can post without us (regular folk) seeing it play out

Unless you've already done that then well just ignore this
Title: Re: Moderation Policy Changes in General Discussion
Post by: Goober5000 on October 26, 2014, 07:54:55 pm
Fair point.  I probably should have moved this to the moderator board at the same time I unstickied it.  My initial thought was that if it was announced in public, it should be discussed in public, but maybe not.

There is already an internal conversation taking place in the Reported Posts section, so I'll lock this.  If a moderator thinks it should be unlocked, feel free to do so.