Well, here's the log from EA... I also have the e-mails between me and Rob if anyone wants to read them (I'll remove his address etc from them like I did below).
I bought BF2142 off of eBay from someone who played it a couple of times and ...
Discussion Thread
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Customer 09/25/2007 06:26 PM
I bought BF2142 off of eBay from someone who played it a couple of times and didn't like it; auction is here:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=330160526999&ssPageName=STRK:MEWN:IT&ih=014(If that doesn't work, just search for item # 330160526999 in eBay).
Now, I guess he already registered the game if he played it... how do I register it? I've tried everything pretty much... do I need to send him a message and have him un-register it? Let me know of any info you need.
Thanks,
Josh
PS The odd thing is, I only got this game for the upcoming First Strike Star Wars mod *rolls eyes*.
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Response (Rudra Prayag Pandey) 09/26/2007 03:07 AM
Hi Josh,
Thank you for contacting Electronic Arts.
Unfortunately, account once registered cannot be unregistered. Please be informed that your registration code can only be used to create one account and you cannot transfer your Game registered on an account name to another account. If you've previously created an account using the code, you cannot use it again to create a new account. You will need to login to the game using the same account name and password with which you have registered the game.
If you still want to play this game then you will have to contact the concerned person for Account Name and Password.If you are unable to contact the concerned person then you may contact our warranty department for another Registration Code.Please mail our Warranty department with the following information:
-The [Proof of Purchase] page from the manual, or if that is not available the game disk.
Note: If you send the game disk, please send it using a traceable method as Electronic Arts is not responsible for products lost in transit.
-A letter explaining that you need a replacement serial number.
-A money order for $10.00 USD.
-Note: We do NOT accept cash, checks, or credit cards.
-Include full contact information:
-First and Last Name
-Return Address (Including City, State, and Zip Code)
-Phone Number
-E-mail Address
You must mail in your request to the following address:
Electronic Arts Customer Warranty
209 Redwood Shores Pkwy
Redwood City, CA 94065
Once all of the information has been received, our Warranty Department will process your request and e-mail as well as standard mail you a serial number. If you mailed the game disks to us, the disks will be returned to you shortly. NOTE: If you fail to include all of the requested items, it will prevent us from processing your request.
If there is anything else I can help you with please let me know.
Thank you,
Rudra
EA Online Support.
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Customer 10/01/2007 09:13 AM
OK, I contacted the person who sold me BF2142... He has contacted you, and also he has given me two accounts of his that he has with you:
<e-mail address removed>
(Which has Persona <persona removed> attached to it)
and
<e-mail address removed>
(Which does not appear to have a Persona attached to it)
He gave me the passwords for both user accounts... at this point, I'd like to ask, "what next?"... I'm really not sure what to do now. I've logged into both accounts using your website, and don't see BF2142 listed as being registered to either one.
My serial number (as Dandar told you) is <serial number removed>
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Response (EA Umesh C.) 10/04/2007 09:00 AM
Hi Josh,
We apologize for the inconvenience caused to you.
Please know that a registration code can only be used once to register one account. The account registered once cannot be reset. You will need to login to the game using the same account name and password to which the game is registered.
The given registration code had been used to register the account "<persona removed>". In order to release any information in regards to the account or to make any changes to it, we will need to verify the date of birth and the zip code exactly as they are listed on the account.
If there is anything else we may help you with please let us know.
Thank you,
Umesh
EA Online Support
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Customer 10/09/2007 04:19 PM
OK,
Rob kindly gave me both his DOB and zip code, plus the password to his <persona removed> account. (Which, by the way, does work with BF2142 - I tried it.) I want to move the "<persona removed>" Persona to my account (assuming that will allow me to play BF2142). If it won't allow me to play, then will my changing his account to my e-mail work? And, his <persona removed> persona, can that be moved to a new account for him? See the excerpts from the quoted e-mails below. If I can avoid permanently intertwining with his account, it'd be nice.
Quote:
//OMFG this is insane!
//
//My b-day is <b-day removed>
//My zip code is <zip code removed>
//
//Let me know what happens, Josh.
//
//Rob
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//That would be <e-mail address removed>. If it's not
//<e-mail address removed> that is.
//
//I don't use any of the messenger services. Can you log in and change
//the email address to yours? I won't be buying any more EA games after
//this ****, that's for sure.
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//<pilot name removed> is the nickname I've used for my on line gaming since the
//early 90's. If you need to use it to play the game, that's fine. In
//the unlikely event that I buy an EA game and my nick won't work, I
//won't sweat it.
//
//Rob
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Response (EA Umesh C.) 10/10/2007 08:44 AM
Hi Josh,
Thank you for writing to EA.com account services.
Please know that you can have up to four active profile / solder names for Battlefield 2142 at one time. We have also updated your current e-mail address "<e-mail address removed>" on the account "<persona removed>". The account registered once however, cannot be reset. You will need to login to the game using the same account name and password to which the game is registered.
If there is anything else we may help you with please let us know.
Thank you,
Umesh
EA Online Support
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Customer 10/13/2007 05:47 PM
OK, using
<persona removed>, I can play single player and online.
However, it does not appear on my list of personas when I log in as <e-mail address removed>; even though I associated it and it said it was successful, it never showed up in my list! Now what?
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Response (GM Kalag) 10/16/2007 10:52 AM
Hello,
Thank you for contacting Electronic Arts Game Support. It looks like the Account: <persona removed> has already been linked to the to the previous e-mail address on the account. This is why you are not able to link it to your current e-mail account name: <e-mail address removed>. I apologize for this inconvenience. This should not affect your ability to play Battlefield 2142 online.
Let me know if you have any other questions or concerns.
Regards,
EA Sr. Rep. Yen
Customer Support
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Customer 10/18/2007 01:18 AM
Nope, nothing else....
Thx 4 the assistance.
Electronic Arts
Nightmare!
