It's because the guy who accuses Balmer is also an asshole.
The T-shirt he wears proclaims he's part of the radical right, that have some - suffice to say - "mythic" ideas about the origin, history and state of my country.
He's failed to back up his claims and most importantly he gave Balmer no chance for a response. You can ask hard questions but then you have to listen to the answer. You can still hammer them more if they try to muddle up the issue, but simply storming into a room, shouting wild and fantastic phrases won't accomplish anything.
Actually I'm ashamed that no-one among the audience had the balls to tell this jackass to move it.
Instead this display of sheer stupidity and outrage the real questions should have been asked: how Microsoft's hostile and suspicious handling of users fits into their "user-friendly" image. These can be bad enough in the developed nations where such measures cause undue hassle and lost money for employers.
Here in Middle Europe though, things are way too gray (both legally and from a bureaucratic pow) for such a system to even function as intended. Moreover there is the obvious fact that such measures will allow MS to put an even greater pressure on my government since our country's economy - by sheer lack of weight - is at the mercy of foreign capital.
What MS doesn't realize is, that the government can't legalize the software market. My country has a very long history of passive civil disobedience and tax evasion. This is due to the fact that for the most part of the last 200 years the powers that be were always perceived as foreign intruders.