[colecampbell666]

I know what my router config page is, and my wireless works from my router.

[karajorma]

So the question remains, do your Router IP Address from that page and default gateway from IP config match up?

[colecampbell666]

If by gateway you mean WAN, no.

[MP-Ryan]

Do kara's steps.  To power cycle (a fancy word for unplug):
-Remove the router's power cable from the back.
-Wait 10 seconds.
-Plug it back in.

Make sure you reset to factory defaults too.  Then go through the intial setup as a wired connection just as you would if the router was new and you were just setting up the wireless.  MAKE SURE you have deleted every Network Connection you can, wired and wireless.  All those "connections" are are shortcuts that store the IP and firewall settings for each network card; you can have multiple connections with multiple profiles.  What kara's telling you to do is cut through the GUI crap and look at the actual settings in the connection.

After you do ipconfig /all, copy/paste or printscreen the results and post them so we can have a look.

If the Wizard did bridge your connections, you will be able to delete the "bridged" connection, which will appear in Network Connections (this would also be why you can't delete the LAN or Wireless connections; the bridge takes priority by linking the two).  You may be also able to right-click and unbridge; it's been a few years since I've dealt with that on a regular basis and I'm not going to intentionally screw up my wireless connection to figure out exactly what I've done to fix it.

[karajorma]

If by gateway you mean WAN, no.

No I mean what is reported as your default gateway by ipconfig. It should be 192.168.2.1 same as your router's LAN side IP address.

[MP-Ryan]

If by gateway you mean WAN, no.

That summary page doesn't show everything.

The WAN IP address *should* be the external IP address assigned by your ISP, the one taken directly from the modem.  The Router IP address should be the IP address the router has assigned itself in order to act as a gateway managing your network.  Usually the default is 192.168.0.0 or some such (e.g. the address you use to access the router management tool).  The router will also have a subnet mask somewhere.  It is acting as a DHCP server - in other words, it dynamically assigns IP addresses to machines that access it on a local network, but filters outgoing traffic through a single external IP address (the WAN address).  Each time your laptops and desktops (and printers, if they have network functionality) start up and access the router for a session, they retrieve an IP address, subnet mask, gateway, and DNS server addresses from the router.  This gives them all the information they need to access your local network, which the router reinterprets so you access the external network (internet).

This is providing you have the DHCP server turned on.  If it's turned off, you must manually assign the information to the TCP/IP settings of each functional Network Connection to match up with the router's subnet mask, gateway, and DNS servers (the IP will be identical but for the last 3 digits).  Turning off the DHCP server and not configuring the client machines accordingly will kill internet access, but it would typically do it for all conncections, not just wireless (unless of course the wired connection in your laptop is still carrying IP settings which match up to the router, which I kinda doubt).

One other thing:  the MAC addresses you see there are unique hardware identifiers, and many routers have MAC address filtering as an additional means of security (which should only be used as security when coupled with WPA or WPA2).  Make sure you didn't turn that on.  Next time you post a screenshot though you can leave the IP's undarkened (nobody cares what you external and internal IPs are here, and they can't really do much with it, though if you're really paranoid you can black the WAN address; the internal one we need to see) and black out the MAC addresses.

So, your list of to do's:
-Hardware reset.
-Power cycle.
-Delete any bridged connections.
-Post the results of the ipconfig /all command.

[colecampbell666]

When I run ipconfig /all it opens and closes instantly, after filling the prompt with what looks like the info titles (gateway etc) and dots where addresses should be. Would the info be the same on a laptop on the network, if it was connected on a hard wired connection?

I did the power cycle and reset and setup etc, but nothing.

[FUBAR-BDHR]

Go to stat->run->command
then do the ipconfig /all

[jr2]

To powercycle, you can just unplug it, then plug it back in a minute later (some say less, but if you do it for a minute you should definitely be in the green... I've had a DSL tech from Verizon [I h8 DSL, was fixing a friend's connection] tell me to unplug it for a minute... and I think it was a SpeedStream, too).

And it's ipconfig /all, not ipconfig \all    Stupid typos! 

EDIT: Didn't see 2nd page, sorry all.

[colecampbell666]

ipconfig doesn't work either way.

[MP-Ryan]

Start - Run - type 'cmd' (no quotes)

Then type 'ipconfig /all'

It's closing because the window automatically closes when the command is complete unless you have the command prompt open anyway.

[colecampbell666]

Address: ***.***.2.11
Gateway: ***.***.2.1

[FUBAR-BDHR]

Go back to the command prompt and type 'ping xxx.xxx.2.1'  see if you get a response.

Is that config with the wired or wireless setup?  Either way switch it and do the ipconfig and ping again.

[karajorma]

BTW you're wasting your time hiding your LAN side IP address. We all know its 192.168.x.x anyway.

And no that doesn't mean we can hack you now.

[MP-Ryan]

Go back to the command prompt and type 'ping xxx.xxx.2.1'  see if you get a response.

Is that config with the wired or wireless setup?  Either way switch it and do the ipconfig and ping again.

He hasn't run it on the laptop, or the wireless card on the laptop is disabled, because if there are two NICs in a machine he should be receiving IP information for both connections when he does ipconfig/all

Cole, as I said before, POST the entire results of the ipconfig /all command, uncensored (except the physical address line, that can be removed).  To copy paste from a command window, right click on the background and select "Select all", then press CTRL C on the keyboard.  Paste into the forum post window.

[IceFire]

Address: ***.***.2.11
Gateway: ***.***.2.1

You DO know that these numbers are internal network addresses?

[karajorma]

Cole, as I said before, POST the entire results of the ipconfig /all command, uncensored (except the physical address line, that can be removed).

Just out of interest why should he remove the MAC Address line?

Or are you simply saying it won't help us and thus isn't needed?

[MP-Ryan]

Cole, as I said before, POST the entire results of the ipconfig /all command, uncensored (except the physical address line, that can be removed).

Just out of interest why should he remove the MAC Address line?

Or are you simply saying it won't help us and thus isn't needed?

Two reasons:
1.  It has no bearing on fixing his problem, and
2.  If he uses MAC address filtering to keep people off his network and by some extremely small chance his neighbour happened to stumble across this, they'd be able to clone his NIC's MAC address and access the network.

While the IP information doesn't matter for security, hardware identifiers CAN be more of an issue, though the likelihood of a problem is still pretty damn small.

[colecampbell666]

Sorry for the newbishness.

Here is the IPConfig window:

[MP-Ryan]

That's when connected through the wired connection and you have Internet accessible?