Quoting the Devs is not exactly an unbiased opinion, and that's from someone who's on your side. They should really not even be getting involved, and should also not be derisive of people who have concerns or complaints, either address them or ignore them, but don't simply resort to name-calling.
I own SoTS, and the two expansions, and I quite enjoy the game, as I said earlier, the quality of gameplay is always, and always will be paramount in a game. Command and Conquer 1, Warzone 2100, even Hostile Waters are all games that look rather cheap and nasty now, even if they were, in some cases, quite advanced at launch, but the higher expectations in the graphics doesn't change the fun of playing the game.
As I said previously, I find nothing wrong with the engine, and I don't doubt things will improve during development, but it's bad enough having having fans and haters rowing about it, without the bloody authors sticking their oars in...