[Cobra]

[Phantom Hoover]

Keep us up to speed on your refund saga! (I'm sure the goons have a guide somewhere.)

[MikeRoz]

What a disappointment to have their best day of crowdfunding ever before THAT.

[Spoon]

[0rph3u5]

Citizenship must be earned o7

Earned by giving us money, it's a classic form of citizenship o7

Let's hope they don't consider all the other classical forms of awarding citizenship (like militia service *shivers*)

[BlueFlames]

****, Spoon.  I want a refund, and I never bought into the game in the first place.

[Spoon]

Get a refund anyway, just to be on the safe side! 

[Kobrar44]

Omg. They are actually trying to be everything. From day -5000.

[Colonol Dekker]

Ate they being the whole of destiny and dune?

[Cobra]

I got a reply back. They're telling me that my money would come out of the paychecks and that my funds were already applied. ᕕ( ᐛ )ᕗ

These development activities and their results are demonstrated in regular presentations and direct access to the live service as illustrated above. Pledged funds are not held in reserve or pocketed, but devoted to the technology, resources, and talent needed to make the game. Once services are paid, it is not really possible to ask our employees to give back their pay checks. It is also not really appropriate to take such funds from other backers who pledged their money to see the game made to give refunds to other backers. Therefore, we ask that you please consider the potential harm done to the game in refunding pledges that have already been applied to development.

[Scotty]

Do not let CIG try to guilt you out of getting a refund.

[IronBeer]

Do not let CIG try to guilt you out of getting a refund.

Guilt works both ways.

[NGTM-1R]

"Good. Give me my money as you promised you would be willing to do when I gave it."

[Cobra]

Do not let CIG try to guilt you out of getting a refund.

Oh, I'm not. I'm literally just one cog in a machine of many thousands. They make a fair amount of money off of their CitizenCon stuff, too. No, I'm just trying to figure out how I should respond.

[Luis Dias]

I think NG's comment serves as a good tone template. If you're worried about the guilt-tripping double standard like Ironbeer, you can add that you also have bills to pay.

[Phantom Hoover]

The SA thread is paywalled again but this article seems to summarise a lot of strategies the goons developed to force CIG to pay up (don't bother with cargo-cult bull**** like deleting your social media accounts though).

[IronBeer]

I think NG's comment serves as a good tone template. If you're worried about the guilt-tripping double standard like Ironbeer, you can add that you also have bills to pay.

A little clarity: it's almost a year to the day from when I washed my hands of my beta pledge. My comment simply offered a reminder that actual human beings on the other end of this will read and process your request.

[Cobra]

I think NG's comment serves as a good tone template. If you're worried about the guilt-tripping double standard like Ironbeer, you can add that you also have bills to pay.

A little clarity: it's almost a year to the day from when I washed my hands of my beta pledge. My comment simply offered a reminder that actual human beings on the other end of this will read and process your request.

But if they thought for two seconds they'd realize that my refund basically accounts for something like $1.50 out of everyone's paychecks if I was really asking people to give up their paychecks. They just don't want to give money back.

[NGTM-1R]

Honestly, the fact they're trying to throw hard-sell "this is my job, man!" **** at you for getting a refund is probably the most damning thing that's come out in this thread.

[Luis Dias]

Exactly. It's guilt tripping. "You are about to cause suffering and possible unemployment for a lot of Good people, what kind of monster are you?"
Don't fall for that crap. It's a company that has failed to provide the promised goods. You are perfectly entitled to your refund and a ****ing apology for both the failure on their part and the guilt tripping attempt.