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General FreeSpace => FreeSpace & FreeSpace Open Support => Topic started by: cluckay on June 19, 2014, 09:06:59 pm

Title: SOLVED: MediaVPs 2014 causes crash upon entering weapons loadout
Post by: cluckay on June 19, 2014, 09:06:59 pm
Whenever I enter the weapons selection screen before a mission, FreeSpace 2 will crash. Since I have to go to the task manager to end the process in order to close, I can't get an error log, even when using the debug file. I used the 5.5g version of the launcher and the 3_7_2_RC3 version of FreeSpace Open. However, MediaVPs 3.6.12 works without any issues

EDIT: found the log file

[attachment kidnapped by pirates]
Title: Re: MediaVPs 2014 causes crash upon entering weapons loadout
Post by: General Battuta on June 19, 2014, 09:10:33 pm
The fs2_open.log file should always write. Please grab it and post it up!
Title: Re: MediaVPs 2014 causes crash upon entering weapons loadout
Post by: cluckay on June 19, 2014, 09:12:44 pm
The fs2_open.log file should always write. Please grab it and post it up!
Looked through my install directory 4 times by now, no "fs2_open.log" file exists.
Title: Re: MediaVPs 2014 causes crash upon entering weapons loadout
Post by: General Battuta on June 19, 2014, 09:23:31 pm
Make sure you're launching a debug build. If you are, navigate to [your FS2 dir]/data and you'll find it.

Complete instructions here: (Please post your fs2_open.log file.  Instructions on how to do this can be found in this post.)
Title: Re: MediaVPs 2014 causes crash upon entering weapons loadout
Post by: jr2 on June 19, 2014, 09:36:02 pm
EDIT: of course, as mentioned above, check your fs2dir\data directory first.

Is your install directory in program files? You might need to check in the VirtualStore folder in your user profile directory,  iirc.
Blog post explaining :

http://portableapps.com/node/35519
Title: Re: MediaVPs 2014 causes crash upon entering weapons loadout
Post by: niffiwan on June 19, 2014, 09:37:55 pm
i.e. the location in yellow below.

Quote
*NOTE FOR PEOPLE USING WINDOWS VISTA OR 7:
If you installed FS2 to C:\Program Files\ (or C:\Program Files (x86)\ on 64-bit versions of Windows), the log file will not be in FS2\data\, but rather in a "virtualized" folder. This can be found by either going to the data folder, and clicking on the "Compatibility Files" button in the Explorer window, or by manually navigating to C:\Users\<Your Username>\AppData\Local\VirtualStore\Program Files (x86)\<Rest of the path to your FS2 directory>\data
Title: Re: MediaVPs 2014 causes crash upon entering weapons loadout
Post by: General Battuta on June 19, 2014, 09:44:12 pm
Ooh, yes, forgot about that.
Title: Re: MediaVPs 2014 causes crash upon entering weapons loadout
Post by: cluckay on June 19, 2014, 10:06:20 pm
found the log in the /data/ directory

[attachment kidnapped by pirates]
Title: Re: MediaVPs 2014 causes crash upon entering weapons loadout
Post by: niffiwan on June 19, 2014, 10:16:13 pm
Code: [Select]
Initializing OpenGL graphics device at 1366x768 with 32-bit color...
  Initializing WGL...
  Requested WGL Video values = R: 8, G: 8, B: 8, depth: 24, stencil: 8, double-buffer: 1
  Actual WGL Video values    = R: 8, G: 8, B: 8, depth: 24, stencil: 8, double-buffer: 1
  OpenGL Vendor    : Intel
  OpenGL Renderer  : Intel(R) HD Graphics 2000
  OpenGL Version   : 3.1.0 - Build 9.17.10.3517

Your video card looks a bit old and older Intel cards have some issues with OpenGL support.  Try adding this command line parameter in your launcher:

Troubleshoot -> Disable GLSL (shader) support  (aka -no_glsl)
Title: Re: MediaVPs 2014 causes crash upon entering weapons loadout
Post by: cluckay on June 19, 2014, 10:34:52 pm
Code: [Select]
Initializing OpenGL graphics device at 1366x768 with 32-bit color...
  Initializing WGL...
  Requested WGL Video values = R: 8, G: 8, B: 8, depth: 24, stencil: 8, double-buffer: 1
  Actual WGL Video values    = R: 8, G: 8, B: 8, depth: 24, stencil: 8, double-buffer: 1
  OpenGL Vendor    : Intel
  OpenGL Renderer  : Intel(R) HD Graphics 2000
  OpenGL Version   : 3.1.0 - Build 9.17.10.3517

Your video card looks a bit old and older Intel cards have some issues with OpenGL support.  Try adding this command line parameter in your launcher:

Troubleshoot -> Disable GLSL (shader) support  (aka -no_glsl)

I played through the mission "Straight, No Chaser" with no problems until the end when the multiple Juggernauts jumped in. For whatever reason, the beam cannons would render at the 4 corners of my screen, but disappear when when I turn around to check if a Sathanas actually did jump behind me. I then suddenly got clipped INSIDE of a Sathanas.

EDIT: game also runs at ludicrous speed at 70+ FPS, a problem I didn't have with 3.62.2
Title: Re: MediaVPs 2014 causes crash upon entering weapons loadout
Post by: jr2 on June 19, 2014, 10:37:37 pm
I've done that once a along time ago, lol. (clipped inside a Sath).

Try debug version to that point and post the log?
Title: Re: MediaVPs 2014 causes crash upon entering weapons loadout
Post by: niffiwan on June 19, 2014, 10:43:14 pm
Also, a fix for some nebula occlusion/clipping issues has been added to the code after 3.7.2RC3 was released - that might explain not seeing the Sath when you turned around.

[EDIT: game also runs at ludicrous speed at 70+ FPS, a problem I didn't have with 3.62.2

I presume you meant with 3.6.12?  You may have accidentally activated time-compression, try pressing < (i.e. SHIFT-COMMA) to reduce it back to normal.  Or, if its just the fps counter saying 70+ then don't worry about it unless you're also getting screen tearing and you're bothered by it.
Title: Re: MediaVPs 2014 causes crash upon entering weapons loadout
Post by: cluckay on June 19, 2014, 10:57:30 pm
I've done that once a along time ago, lol. (clipped inside a Sath).

Try debug version to that point and post the log?
I had a spike of the increased speed during "Straight, But No Chaser" @ 30FPS before getting killed by the 2nd cruiser. Speed returned to normal after restarting. Its in this log.

[attachment kidnapped by pirates]