It's been 2 months already...I don't know anything about this subject, but isn't there another way to run the search thing? Maybe use Linux (I think I remember reading somewhere that you were using Windows) instead? Of course, I'm sure the people who know what they're doing have already thought of all possible options... but if it
was Windows, and it was a
Windows issue, then I'd say you could probably get them to help you fix the problem, right? I don't know

I'm just hoping whoever is doing whatever to fix this, that he gets done soon!! It'll be
great!.
PS maybe you could put a request for help if there's people out there in the HLP universe that know how to fix those kind of things (if you need help, that is).