General troubleshooting
- Do not use one pilot to play more than one campaign. Doing so is asking for trouble. Use different pilot for each campaign you play.
- Are some ships appearing as GTF Ulysses? You forgot to use an Inferno build!
- Are you getting a warning about missing ship classes? You forgot to use an Inferno build!
- Please make sure your mediavps folder is empty of custom mods. Any mod installed to mediavps can potentially cause conflicts with Blue Planet.
- Are you getting crashes when using Voice Recognition for wingman commands? Disable it in the launcher (Voice Recognition, under Experimental Features section).
- For technical problems your first stop should be The FreeSpace Troubleshooting FAQ
Blue Planet: Age of Aquarius - Director's Cut troubleshooting
- As instructed, you did delete old blueplanet folder before installing the Director's Cut, did you not?
- Did you create a new pilot? If not, do that and see if the problem (whatever it is) occurs again.
- Planet in second mission looks really odd, with artifacts everywhere? Delete bp-adv-visuals.vp file. Your video card can't handle high-res textures.
Blue Planet 2: War in Heaven troubleshooting
- Did you create a new pilot? If not, do that and see if the problem (whatever it is) occurs again.
- Planet in first cutscene mission looks really odd, with artifacts everywhere? Delete bp-adv-visuals.vp and bp2-adv-visuals.vp files. Your video card can't handle high-res textures.
Performance troubleshooting
If you encounter poor performance and you downloaded MV_Advanced from the mediavps release topic, delete MV_Advanced.vp from FreeSpace2\mediavps folder. Also delete bp-adv-visuals.vp from FreeSpace2\blueplanet folder if you downloaded them.
If you still have poor performance, open Launcher and navigate to Features tab, select Graphics as list type. Unselect "Enable specular", "Enable normal maps" and "Enable 3D shockwaves" If you use 3.6.12 build, unselect "Enable post processing" as well. If you still aren't happy with performance, unselect "Enable glowmaps" and "Enable environment maps".
Checksums to check for file integrity
fs2_open.log checksums for 3.6.14 Release Build:
bp2-adv-visuals.vp 0x241c257f
bp2-audio1.vp 0x51171798
bp2-core.vp 0xe386a796
bp2-visuals1.vp 0xd263c407
bp2-visuals2.vp 0xd3552477
adv-bp.vp 0x03a78415
bp-audio1.vp 0xbc04e56d
bp-audio2.vp 0xf51dd5a5
bp-core.vp 0x9f0c00d4
bp-visuals1.vp 0x622bebb6
bp-visuals2.vp 0x739e70e6
bp2-adv-visuals.vp 31 files
bp2-audio1.vp 156 files
bp2-core.vp 72 files
bp2-visuals1.vp 641 files
bp2-visuals2.vp 2012 files
adv-bp.vp 358 files
bp-audio1.vp 40 files
bp-audio2.vp 683 files
bp-core.vp 47 files
bp-visuals1.vp 392 files
bp-visuals2.vp 1561 files
MD5 checksums
bp2-adv-visuals.vp 62FAB4063053D02F5AB1EA4E413ECCD9
bp2-audio1.vp 1723C6EFD24104494EE7C01DDA9274B9
bp2-core.vp BC29FD6B3BABBE7A29573BB140267516
bp2-visuals1.vp D950087B47A9B35597FAA98B61826F23
bp2-visuals2.vp 4FAA697F0793D798044A89F1F4C712F8
adv-bp.vp B58A75436A78AC1201D649252BCD54DE
bp-audio1.vp 27DC7F616D7E5FF157C847446743E0EB
bp-audio2.vp 5AF774812508489C5ED37FB4126C6D0E
bp-core.vp C9FAC81D8811F9F9AFACEF43A85EA199
bp-visuals1.vp B4B8936A4CBEC2E9A3CAF9B2D0773689
bp-visuals2.vp D8136363BE40B59BA3A807FA97F9BB4D