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I can't even usually take anime seriously because I'm spoiled by stuff like Iain Banks which tends to tackle a lot of the same themes with more maturity, but I liked WoD.
First off, this isn't meant offensive or anything, just a little encouragement to go looking for all the good stuff you seem to have misses so far
Unless that "usually" hides a lot, you don't seem to know much about Anime. There are of course happy-go-lucky anime, but there are also plenty of "grim-dark" anime made for mature audiance.
Just take one anime series that WoD has lots of ties with (for example the majority of music) Gundam 00.
Since these things only come out bit by bit throughout both seasons of Gundam 00 I decided to spoiler-tag it:In there one of the main characters once was brainwashed into being a child guerillia whos best friend commited a suicide bombing in Ireland and that character even shot his own parents in order to "become one of gods chosen warriors".
Another main character lost his parents and little sister to the aforementioned bombing.
Yet another main character was experimented on as a child to turn him into a "super soldier", which resulted, among other things, in him having a split personality with one of them being a remorseless killer who enjoys meting out death.
Then there would be Elfen Lied, which occasionally has a little bit of humor tossed in, but is a very sad and very brutal setting (but great stroy, the manga even more so than the anime).
I also heard lots of good about Jinro, but unfortunately havn't been able to get the DVD or even a download anywere.... but it's also supposed to be very dark and depressing atmosphere.
In short, every kind of atmosphere that was ever used in "real" films you'll also find in animes, but most of the more adult stuff (and I don't mean hentai aka anime porn) doesn't make it over to europe and america unfortunately.
Also I have yet to see any anime movies in a cinema around here that wasn't made for small children
The chances for the Gundam 00 movie to be shown in Austria are exactly 0
Anyway back to topic: I can see why someone who likes certain anime series and films doesn't like the atmosphere of the start of WoD or the characters, but that he just gives such a comment shows that the didn't take the time to completely play it through. While the characters keep a very positive attitude, the atmosphere itself darkens quite a bit throughout the campaign.
But regardless of all that it isn't so much what he said, but how and were he said it that's offensive. Making a polite post in the release thread is one thing. Opening a new thread with a post like his is quite another....