Knowledge is always relative, and inferences are always warranted. He's saying what he says to avoid discrimination accusations, nothing more.
A somewhat judgmental and biased stance to take for someone who continually goes on about how judgmental and biased religious people are.
An objective, rational position would be to reserve judgment in favour of factual evidence - but you don't seem capable of doing that when a topic concerning religion comes up.
The plot thickens. But again, I ask myself, if the display was really that egregious, why is Tim Horton's apologizing and not simply making the facts known?
Maybe they don't know the facts themselves. It's quite possible that the pastor sees what he thinks is a heterosexual couple going a little bit too far in a family establishment and complains. By the time the manager or whoever has come out (a couple of minutes later IIRC), the couple have realised that perhaps they're going a little too far in public and have stopped or at least toned it down. Manager sees nothing more than a couple kissing but points out that there have been complaints about them. Couple go off assuming that it was because they are lesbians and make a complaint.
So now Horton's are stuck in the middle of a he says, she says argument. Can't blame their PR department for acting exactly the same way they did.
Legitimate points, all - but most people would have more respect for a company that say "here are the facts as we know them," followed by "here's our response." Now it just sounds like they don't want to admit fault, but they're going to make a not-quite-genuine apology to cover their bases. Which is funny, because Tim Horton's doesn't serve waffles
