I'm not surprised that this happened -- The town mentioned is in the Kivu region; a part of the eastern part of the Democratic Republic of Congo, where people generally seem to be insane because it borders Rwanda and hence is filled with former militias, newly-sprung ones, and so on. The militias are finding this region very profitable, specifically in regards to mines where they can employ locals, or just have them work as slaves; either is acceptable. The entire region is basically controlled by these crazies. I could go on about crime, kidnapping, etc, but this little fact really nutshells it well: In the DRC, 400,000 women are raped every year.
Basically -- Not a very nice place.