Author Topic: Valve, the SSA, and Class-Actions (split from Portal 2 coupon)  (Read 16399 times)

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Offline The E

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Re: Steam is zeh evil omg
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I'm fine with them protecting themselves from lawsuits, as long as they're doing it by maintaining legal and ethical business practices, not demanding that their customers sign away more of their rights, every time they want to utilize the Steam platform to buy or play a game.

See, here's where we disagree. In the german courts, a judge may decide to consolidate several related cases into one big one (provided all parties agree). As such, class action lawsuits in the american form simply do not exist, as it is assumed that the individual's right to redress will be negatively impacted by being reduced to one right among others. As such, and given that individual precedents carry weight, it is always the better choice to enter into a separate lawsuit.

Also, at least in my case, my version of the steam end user agreement includes language specifically allowing me to empower a local, state or federal agency to file lawsuits on my behalf. That, around here, is far more credible than any class action lawsuit could ever be.
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Offline BrotherBryon

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Re: Steam is zeh evil omg
So am I reading this right, this whole stink is over Steam putting some language in their terms of use (That thing few people ever read before clicking OK) that would block certain class action lawsuits? Given how sue happy people are and the sheer number of lawyers in this country with nothing better to do that is hardly surprising.

Oh and before I forget... Chariots.
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Offline Ghostavo

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Re: Steam is zeh evil omg
Quote
I'm fine with them protecting themselves from lawsuits, as long as they're doing it by maintaining legal and ethical business practices, not demanding that their customers sign away more of their rights, every time they want to utilize the Steam platform to buy or play a game.

See, here's where we disagree. In the german courts, a judge may decide to consolidate several related cases into one big one (provided all parties agree). As such, class action lawsuits in the american form simply do not exist, as it is assumed that the individual's right to redress will be negatively impacted by being reduced to one right among others. As such, and given that individual precedents carry weight, it is always the better choice to enter into a separate lawsuit.

Also, at least in my case, my version of the steam end user agreement includes language specifically allowing me to empower a local, state or federal agency to file lawsuits on my behalf. That, around here, is far more credible than any class action lawsuit could ever be.

So you disagree with him because... you have more legal protections in your country than his and... you don't want him to get similar legal protections?

P.S.
According to what you are saying, wouldn't Valve not agreeing to consolidate the cases (which is what they are trying to do basically) prevent the mechanism you are describing?
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Offline BloodEagle

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Re: Steam's disruption of legal practices in the United States
I hereby request that the title be changed to something a little less troll-worthy (Seriously, wtf mod(s).)

Also, I'm rather disappointed (not shocked, though) at how vehemently everyone is responding to this viewpoint on the change.

 

Offline The E

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Re: Valve, the SSA, and Class-Actions (split from Portal 2 coupon)
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So you disagree with him because... you have more legal protections in your country than his and... you don't want him to get similar legal protections?

No. I disagree with him because the whole premise of "Steam is evil because they forbid CA lawsuits" is flawed in my opinion. The amount of Steam exclusive games is pretty limited; and if you think their EULAs are not a good thing, you're free to not agree with them.
In the end though, the only thing that would help this issue would be a class action lawsuit against the practice of forbidding class action lawsuits; or, alternatively, a push to include language in the applicable laws that turns the ability to enter a CA lawsuit into an inalienable right.

In the end, it comes down to me not being able to see a fault in a service that, so far, has not done anything wrong to me, and that has helped me make the jump from being a guy who pirates all the things to someone who now buys all the things instead.

As for me having more rights: Well, too bad. The fact that american consumer protection laws suck is not under discussion here.
« Last Edit: August 19, 2012, 11:28:34 am by The E »
If I'm just aching this can't go on
I came from chasing dreams to feel alone
There must be changes, miss to feel strong
I really need lifе to touch me
--Evergrey, Where August Mourns

 
Re: Valve, the SSA, and Class-Actions (split from Portal 2 coupon)
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I hereby request that the title be changed to something a little less troll-worthy (Seriously, wtf mod(s).)

I fixed that myself, since apparently the moderator/admin who split the thread lacked the time or willingness to do so.

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So am I reading this right, this whole stink is over Steam putting some language in their terms of use (That thing few people ever read before clicking OK) that would block certain class action lawsuits? Given how sue happy people are and the sheer number of lawyers in this country with nothing better to do that is hardly surprising.

Again, I've yet to find a case of gratuitous litigation against the video game industry that would actually be prevented by this type of change to EULAs and subscriber agreements.  By contrast, a very brief Google search turned up four class-action cases (three from within the eighteen months and all filed by customers of the companies sued), won or settled favorably for the claimants, because the defendant company was in the wrong.  Individual lawsuits would likely not have brought about similar results, because anyone in the affected class, unable to bring a lawsuit of their own, would have had no means of recourse.

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As such, and given that individual precedents carry weight, it is always the better choice to enter into a separate lawsuit.

From the EU study that I pointed you toward, earlier:

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Collective redress mechanisms do not produce disproportionate costs for consumers but may be very costly for representatives.  Whilst court fees are not normally disproportionate, and degressive fee systems usually work in favour of collective claims, lawyers’ fees can be very high in Member States where they are freely negotiable, so that mass litigation on small claims is too expensive.  Also, the internal costs for the collection of claims, the management of the file etc. can be high, and indeed a barrier to take action, where this is in the responsibility of the representative.

...

Collective redress mechanisms have an added value to consumers’ access to justice in all Member States where they exist, even in those where individual litigation and ADR is easily accessible.  The added value of different collective mechanisms depends to a significant degree on the type of claim.  Collective representative actions and/or opt-out group actions seem to be most useful where substantive law does not provide for individual claims, or such claims are difficult to prove, or the value of the individual claims is too low to motivate consumers to participate, as is the case in large-scale low- or very low-value claimsOpt-in group actions and traditional representative actions seem to be mainly viable above a certain threshold amount of the individual claim, but are then suitable mechanisms to lower litigation costs for consumers and to reduce financial and psychological barriers to taking actionImportantly, the use of collective redress mechanisms seems to attract much higher media coverage than individual litigation and ADR; which is an incentive to out-of-court settlement and also produces a preventive effect.

(Emphasis mine.)

Many (I'd even go so far as to say most) consumers do not have the means to enter into an individual lawsuit.  Class-actions/collective redress allow someone with the means to get the ball rolling on behalf of all affected parties.  This ensures that the court can hold the defendant in the action accountable for the total effect of their transgressions, rather than just the effect on those who can afford to bring their own, individual case to the court.

[truncation]

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"Steam is evil because they forbid CA lawsuits"

"I disagree with what Valve has done to the SSA," does not equal, "Steam is evil."

If you're unwilling to accept even that, then I'm ****ing done, because no image of reality will penetrate the fanboy goggles.

 

Offline MP-Ryan

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Re: Valve, the SSA, and Class-Actions (split from Portal 2 coupon)
While I'm far more familiar with criminal/regulatory law than civil suits, I read over the changes and I can't really see how this EULA amendment hurts consumers.  Valve is offering to pay some of the arbitration costs, which they don't have to do, while trying to quit with the whole class-action tort BS that has really run amok in the US (not so much in Canada/Europe).

I think copyright/EULA law needs to evolve so companies can't force you into accepting new contract terms through the threat of denial of already purchased content, but that's more an issue around EULAs in general that the courts should be addressing.  Until that's done, I'm not going to fault anyone for using a fairly standard business practice.

In short - this legalese reader isn't seeing a major problem here.  The forced binding arbitration is actually good for consumers, because it means that proceedings don't devolve to a battle of who can afford the best lawyer.  Arbitrators are much better at this sort of resolution (particularly for small claims, which frankly, I can't understand how anyone could make a case against valve that would be beyond small claims) than are judges.
« Last Edit: August 19, 2012, 11:43:03 am by MP-Ryan »
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Offline Ghostavo

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Re: Valve, the SSA, and Class-Actions (split from Portal 2 coupon)
While I'm far more familiar with criminal/regulatory law than civil suits, I read over the changes and I can't really see how this EULA amendment hurts consumers.  Valve is offering to pay some of the arbitration costs, which they don't have to do, while trying to quit with the whole class-action tort BS that has really run amok in the US (not so much in Canada/Europe).

I think copyright/EULA law needs to evolve so companies can't force you into accepting new contract terms through the threat of denial of already purchased content, but that's more an issue around EULAs in general that the courts should be addressing.  Until that's done, I'm not going to fault anyone for using a fairly standard business practice.

In short - this legalese reader isn't seeing a major problem here.  The forced binding arbitration is actually good for consumers, because it means that proceedings don't devolve to a battle of who can afford the best lawyer.  Arbitrators are much better at this sort of resolution (particularly for small claims, which frankly, I can't understand how anyone could make a case against valve that would be beyond small claims) than are judges.

Don't these kinds of service agreements typically allow companies to choose who is the arbiter? I remember a ****storm being raised about Sony IIRC trying to pull something like this.

P.S.
This is what I seemed to recall.
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Offline Aardwolf

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Re: Valve, the SSA, and Class-Actions (split from Portal 2 coupon)
* Aardwolf mopes about living in one of the only two states which passed UCITA.

 

Offline karajorma

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Re: Valve, the SSA, and Class-Actions (split from Portal 2 coupon)
I simply find it amusing that Valve is allowed to get away with doing stuff that people would scream blue murder about, if it were say, MS doing it.

Davros' post makes a good point. After you have invested money in buying games from Steam, Valve can push just about any agreement they want at you and your only choice is to accept or lose access to all the games you've bought on Steam previously.
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Offline Nuke

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Re: Valve, the SSA, and Class-Actions (split from Portal 2 coupon)
thats kind of the reason i prefer to buy games hard copy. you never know when the license monkeys will screw you. especially when you have high dollar amount of of hardware/software that will simply stop functioning if you hit disagree. with a hard copy you can always hack them to make them work, and you are still in the moral high ground because you bought them. i would even say its ok and completely moral to pirate games that you bought if the publisher or who ever tried to license jack you. despite the moral high ground, its definitely not legal.

id love to see some restrictions on what can be placed in an eula or tos agreement. there is certainly a lot of lobbying for measures to prevent piracy, but i dont see a whole lot for protecting the consumers from having their digital rights circumvented by allowing the rights holders to jam in additional clauses into established agreements, where not agreeing to them is digital suicide.
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Offline Davros

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Re: Valve, the SSA, and Class-Actions (split from Portal 2 coupon)
Thank you karajorma
Valve has shown it has no qualms in taking away the games youve payed for, what if one day in the future steam becomes subscription and they give you the option of subscribe or we will deny you your games.

 

Offline jr2

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Re: Valve, the SSA, and Class-Actions (split from Portal 2 coupon)
Then it's boycott time.  Honestly, the reason M$ would be crucified would be the same reason that Iran gets no end of **** for trying to acquire nuclear weapons, while GB, US, etc, etc all have nukes and no one blinks.  Heck, Russia has them and no one blinks, except to worry that some corrupt military official might sell them or something.

Reason?  M$/Iran might actually 'pull the trigger', based on their past behavior.  Granted, the US has pulled the trigger with nukes before, but only to end a bloody war and actually save lives in the end, and, had the full effects of nuclear bombs been known, we might not have even done that (but I think it was justified, considering how many lives on both sides were saved.. at least back then when we {our side} were the only ones with the bomb).

Not to hijack the thread, Iran was just used as an example, please try to limit responses to the context of Valve / MS and this discussion.  :)

 

Offline karajorma

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Re: Valve, the SSA, and Class-Actions (split from Portal 2 coupon)
How on Earth do you propose boycotting Steam in response to them becoming a subscription service?


I mean I suppose you could stop buying new games, but that's going to be a pretty watered down protest if they are taking your money every month anyway
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Offline jr2

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Re: Valve, the SSA, and Class-Actions (split from Portal 2 coupon)
Easy.  If enough users simply refuse to subscribe (yeah you lose all your games, but if Steam doesn't like the giant boot up their ass sees the writing on the wall takes the hint, it's well within their power to restore users' games to before their shenanigans), and their user-base is decimated, dropping to 10% of what it was, I'd say they would back-track pretty fast.

 

Offline karajorma

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Re: Valve, the SSA, and Class-Actions (split from Portal 2 coupon)
And where do you plan to find all these people willing to flush their entire games collections? Cause there'd be you, maybe 3-4 other people and all the people who defend Steam all the time shouting about what an excellent change this was. :p
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Offline Dragon

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Re: Valve, the SSA, and Class-Actions (split from Portal 2 coupon)
I'm not sure, but shouldn't it be possible to put Steam in offline mode and cut it off from any internet access? That way, most games will still run, and Valve can't change anything remotely. I don't think they'd bother coming in person. If enough people did that (if only to weasel out of subscription), Valve might reconsider that decision. Also, I don't think they can force the games to be deleted from your HD (or if they can, it should be possible to manually stop the process), and it's not like there aren't cracks for most games Steam offers.

 

Offline jr2

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Re: Valve, the SSA, and Class-Actions (split from Portal 2 coupon)
Eh, if you backup your programdata\steam and program files\common files\steam, you get most of the settings.  Certain games have settings scattered in the registry or their own directories (like Electronic Arts, etc), so it'd be a case-by-case basis.  As long as you have your password saved, you can go offline when there's no network connection, and backing up the steam install directory backs that up.  However, I have a feeling something would slip through the cracks (like the requirements for the games, such as some DX 9 files, which Steam would try to download, which would require going online, and then it would try to talk to Valve).

If you could virtualize the Steam install, that would work (with something like Sandboxie, except make it so the entire Steam install was portable).

 

Offline Polpolion

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Re: Valve, the SSA, and Class-Actions (split from Portal 2 coupon)
Somehow I can't help but find the notion of steam in its current state turning into a subscription-only service completely and utterly unrealistic.

 

Offline karajorma

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Re: Valve, the SSA, and Class-Actions (split from Portal 2 coupon)
It's an example of something they might do to screw over the customers, nothing more. I'm sure there are plenty of more realistic ways they might screw you over

What's interesting though is the point I made earlier. With MS, the fact that they could screw you over would be enough to get people annoyed. With Steam, people just let them get away with it.
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