[Polpolion]

http://store.steampowered.com/steam_refunds

About time.

[jr2]

FTFY




EDIT:

Abuse
Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.

[Mongoose]

Guess that's why competition is a good thing.  That bolded part is actually more generous than I was expecting, too.

[Klaustrophobia]

Yall think it would be considered "abuse" to request a slew of refunds all at once on the what turned out to be crappy games I've had sitting in my library for years?  I wonder if they look at things like play time (if they even can) to decide if you'll get a refund or not.  A game you've had for years and have less than an hour of playtime would be a pretty good indicator you're not just trying to rip them off.

Didn't read the link before replying.  Within 14 days, but it says you can request anyway.  Maybe I'll give it a whack and see if I get back my $3 or whatever on some of these stupid sale purchases.

[Scourge of Ages]

This is some amazing news, and yes, it is about time.

[The E]

Didn't read the link before replying.  Within 14 days, but it says you can request anyway.  Maybe I'll give it a whack and see if I get back my $3 or whatever on some of these stupid sale purchases.

There's no way that that's going to work.

[jr2]

I suppose it can't hurt to try (esp if < 2 hours is logged playing, which it should be if the game won't launch).

[Dragon]

Well, since it looks like it's managed by humans as opposed to an automatic system, I'd say it might work. Especially seeing that the system just came online. You likely wanted to return this for quite some time.

[The E]

No, it won't. The only reason Valve can do this is because they can hold the money in escrow until the refund window closes; any refunds they offer on titles purchased before they started this would, by necessity, come out of Valves pockets. And that is just not going to happen.

[pecenipicek]

No, it won't. The only reason Valve can do this is because they can hold the money in escrow until the refund window closes; any refunds they offer on titles purchased before they started this would, by necessity, come out of Valves pockets. And that is just not going to happen.

Doesnt paypal also hold money in escrow for some amount of time as well, if you go through it?
Dunno how it works out on the scale of large players like Valve, but iirc, there's something like 30 or 60 days before someone who recieved a payment actually recieves the funds.