Originally posted by Sandwich
Mind clarifying that statement with some particulars?
Two huge, immense, gigantic ones come to mind. One is surmountable, the other is not.
Sony's mindbogglingly bad technical support (demonstrated thoroughly every time I have to order replacement parts for clients on the breakage prone VAIO laptop line). They can fix. They used to have good technical and customer support.
The Sony lock-in. They can't fix this because it goes against the core principles of the Sony Consumer Electronics division. MagicGate/Sony Memory Stick is incompatible with any non-Sony camera, laptop, etc. SD, CF and microdrives are used on many different devices, including most PDAs, laptops and desktop computers. This is the same reason I don't touch anything that uses XD.